This Business is not BBB Accredited
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Ricoh Americas Corporation is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Ricoh Americas Corporation's rating include:
- Failure to respond to 2 complaints filed against business.
Factors that raised Ricoh Americas Corporation's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||4|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||6|
|Advertising / Sales Issues||0|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Ricoh Americas Corporation
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Mr. Sean Zupan (Mgr, Customer Excellence)
Number of Employees
Copiers & Copier Supplies, Information Technology Services, Services - General, Professional Services - General, Printers