BBB Business Review
BBB Accredited Business since 11/13/2001
Penn Carpentry, LLC
Phone: (770) 962-4374Fax: (678) 407-92171008 Fountain Lakes Ct, Lawrenceville, GA 30043-4782 Send email to Penn Carpentry, LLCwww.penncarpentry.com
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BBB Accreditation
A BBB Accredited Business since 11/13/2001
BBB has determined that Penn Carpentry, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Penn Carpentry, LLC's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Secretary of State- Professional Licensing Boards237 Coliseum Dr
Macon, GA31217-3805
(478) 207-2440
http://www.sos.ga.gov
BBB records show a license number of RBI001913 for this company, issued by Secretary of State- Professional Licensing Boards. Their web address is http://www.sos.ga.gov. The expiration date of this license is 06/30/2012.
Type: Residential/General Contractor - Residential BasicCheck License Status: https://secure.sos.state.ga.us/myverification/Details.aspx?agency id=1&license id=1038781&
Please note that governmental licensing information may not be current.
Type of Entity
Sole Proprietor
Contact Information
Principal: Mr. Greg Penn (Owner)Mr. Tate Smith (Partner)Number of Employees
2
Business Category
Contractors - General, Contractors - Flooring, Kitchen Cabinets - Refinishing, Refacing & Resurfacing, Kitchen Cabinet Refacing, Bathroom Remodeling, Basement - Remodeling, Construction & Remodeling Services, Contractors - Framing, Patio, Porch & Deck Enclosures, Patio & Deck Builders, Home Improvements - Additions, Home Improvements, Home Builders, Basement - Finishing, Basement - Contractors, Building Contractors, Kitchen & Bath Design, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling
BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.Industry Tips
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LocationsX
1 Locations
-
1008 Fountain Lakes Ct
Lawrenceville, GA 30043-4782Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Metro Atlanta, Athens and NE Georgia. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Penn Carpentry, LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Contractors - General
BBB Warns Spring Time Brings Home Improvement ScamsBuying An Unbuilt Home
Counterfeit Coupons Offer No Savings
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Safe & Sound: Securing Your Home
Storm Clean-up Schemes Cause Additional Heartache
Winterizing Your Home
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.