BBB Accredited Business since 02/09/1999
Findlay Roofing & Construction, Inc.
Phone: (770) 516-5806Fax: (770) 928-6262
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||9|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||11|
Complaint Breakdown by ResolutionAbout Complaint Details
|11/05/2013||Guarantee / Warranty Issues | Read Complaint Details|
Complaint Category: Disputed warranty coverage and/or terms
Complaint: I had a New Roof put on my house in 5/2008. The roof has a 10 year warranty.Last month I had a leak that left a stain on my kitchen ceiling.I called Findlay Roofing and had them come by. *******'s Technician went up on my roof (with a sealant gun). Later, when the technician came down, he said that there was no roof leak and blamed the problem on my ***** ***** ******* This is clearly a leak issue and they will not fix the problem or address the damage to my kitchen Ceiling.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
|07/05/2013||Problems with Product / Service|
|07/01/2013||Problems with Product / Service|
|01/15/2013||Problems with Product / Service|
|04/10/2012||Guarantee / Warranty Issues|
|Page 1 of 2|
|11/29/2011||Problems with Product / Service|
|09/01/2011||Problems with Product / Service|
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