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          Find a Location

          Angel Oak Home Loans LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Angel Oak Home Loans LLC

              980 Hammond Dr STE 200 Atlanta, GA 30328-6162

            • Angel Oak Home Loans LLC

              3060 Peachtree Rd NW STE 500 Atlanta, GA 30305-2239

            Business ProfileAngel Oak Home Loans LLC

            Consumer Finance Companies
            Multi Location Business

            Contact Information

            980 Hammond Dr STE 200

            Atlanta, GA 30328-6162

            Visit Website
            (404) 844-5009

            Customer Reviews

            2.15/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Angel Oak Home Loans LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Angel Oak Home Loans LLC

                980 Hammond Dr STE 200 Atlanta, GA 30328-6162

              • Angel Oak Home Loans LLC

                3060 Peachtree Rd NW STE 500 Atlanta, GA 30305-2239

              Location of This Business
              980 Hammond Dr STE 200, Atlanta, GA 30328-6162
              BBB File Opened:
              1/18/2012
              Years in Business:
              13
              Business Started:
              10/25/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Ms. Ashlei McAleer, Senior Vice President
              • Leonie Allen, Compliance Specialist
              Contact Information

              Principal

              • Leonie Allen, Compliance Specialist

              Customer Contact

              • Leonie Allen, Compliance Specialist
              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/27/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I will copy and paste my initial email to help paint the picture of this situation below: Hello, my name is ************************* (file # : *****). My home address is ************************************************. I utilized the funding program related to Covid 19 and received mortgage assistance from March 2023- September 2023.When I had applied and was approved for assistance my mortgage servicer was through ************************* (SLS). I am reaching out because I was just made aware a few days ago as I went online to start my mortgage payment for the month of October that I was no longer with ************************* since June 2023. As I called out to my previous servicer (SLS) I had discovered that I'm now with ************* as my mortgage servicer. Unfortunately , due to me not knowing of this change I had never made **** Save The Dream aware of these changes, therefore the payments from June-September were sent to the wrong servicer (SLS). I spoke with a customer representative that directed me to inform **** Save The Dream of the changes and to have the missed funding redirected. I will attach the welcome email along with the outstanding balance from June-September 2023. If you have any further questions please feel free to contact me via email or by phone at ************. Thank you for your help.Thank you,************************* *This issue ongoing issue havent been resolved and Im currently at risk for a home Foreclosure. Ive been in frequent/ weekly conversations with **** Save the Dream for this problem. **** Save the Dream was making payments to my previous servicer, however in the month of October as I was supposed to start making payments on my own again I had discovered my servicer had change to ************** I wasnt aware of the change of mortgage services therefore the previous servicer was still collecting payments from *************************. Payments to Flagstar are missing for a total of 4 months due to this situation and lack of communication & again risk of fore
              Read More
              Read 7 More Complaints

              Customer Reviews

              13 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Deb E

              12/02/2023

              We would give no stars if possible. We were sellers on the recipient end of a recent loan that was for the buyers of our property. We have bought and sold many properties and this was the worst experience we've ever had with a long, messy, drawn out process. There were so many changes and requests to change our close date that the process extended to almost 2 months. I lost track after 5 closing amendments. Had we known this was going to be the process we would've backed out very early on, but they are very good at convincing you that they are going to close and then it doesn't . If you are in the process of working with this company I would look at other options it's not worth the massive chaos they call doing business. We closed and b/c they missed the closing time , we missed the wire deadline b/c it's Friday so now we don't have funds hitting our account until Monday but they technically own our condo now. Unbelievable. This business needs to be investigated for its poor business practices. I wouldn't be surprised if it's a business we see on Dateline someday for its shady practices.
              Read 12 More Customer Reviews

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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