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          Find a Location

          OSMO Corporation has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • OSMO Corporation

              1072 W Peachtree St NW Unit 78784 Atlanta, GA 30357-3035

            • OSMO Corporation

              1213 Discover Green Ln SE Mableton, GA 30126-7735

            Business ProfileOSMO Corporation

            Security Systems
            Multi Location Business

            Contact Information

            1072 W Peachtree St NW Unit 78784

            Atlanta, GA 30357-3035

            Visit Website
            (888) 676-6267

            Customer Reviews

            3/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            OSMO Corporation has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • OSMO Corporation

                1072 W Peachtree St NW Unit 78784 Atlanta, GA 30357-3035

              • OSMO Corporation

                1213 Discover Green Ln SE Mableton, GA 30126-7735

              Location of This Business
              1072 W Peachtree St NW Unit 78784, Atlanta, GA 30357-3035
              BBB File Opened:
              6/6/2014
              Years in Business:
              25
              Business Started:
              2/1/1999
              Business Incorporated:
              2/12/1999
              Type of Entity:
              Corporation
              Business Management
              • Mr. Cyrus Clay, CEO
              Contact Information

              Principal

              • Mr. Cyrus Clay, CEO

              Customer Contact

              • Mr. Cyrus Clay, CEO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: 4 tips on buying a home security system - and 4 red flags to avoid

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/25/2024

              Complaint Type:
              Delivery Issues
              Status:
              Unanswered
              On 12/10/2023, I placed an order through the company's website. I was immediately charged upon placing the order. On 12/12/2023, I recieved an email that my order (#*****) was shipped. On 12/20/2023, I received another email indicating my order was delivered. However, it was never received as suggested. After checking with neighbors, I sent an email to ***************** on 1/6/2024 inquiring on the status of my order. I received a reply on the same day suggesting the order was delivered and to let them know if I received it. On 1/10/2024, I replied to osmo salt via email letting them know that I've checked with neighbors, looked around my residence, and had not received the order. I did not receive a reply. I sent another follow up email on 1/13/2024 and 1/21/2024 requesting assistance since I had not received my order and I am not getting any response. I attempted to call the phone number associated with the company *************) and it's a fax machine. I'd be happy to provide copies of the receipt and emails upon request.
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Katie D

              06/19/2023

              I bought a Osmo reading adventure set. It seemed like a great product and concept but the progression was a bit too fast and not linear for my son who got frustrated with it. Lo and behold - you CANNOT unsubscribe from their website, it is not working. Also, surprise, they don't offer returns despite the website not working to allow unsubscribe. I didn't realize I was not unsubscribed when i clicked 'unsubscribe' the first month and I got billed for another month of product after I thought I had done it. The customer service told me they were not aware of this and (supposedly) manually unsubscribed me. Not pleased as the subscription was expensive. I have never left a negative review on the BBB but I can't believe they will not give me a return on an issue that was their website's fault. That being said the product is great and innovative, why does it have to be paired with a negligent or possibly predatory purchase model.

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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