BBB Business Review

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BBB Accredited Business since 06/03/2011

Pure TalkUSA

(877) 820-78734113 Monticello St SW, CovingtonGA 30014-3544 Send email to Pure TalkUSA

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BBB Accreditation

A BBB Accredited Business since 06/03/2011

BBB has determined that Pure TalkUSA meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Pure TalkUSA's rating include:

  • 14 complaints filed against business

Factors that raised Pure TalkUSA's rating include:

  • Length of time business has been operating.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

14 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues6
Guarantee / Warranty Issues2
Problems with Product / Service6
Advertising / Sales Issues0
Delivery Issues0
Total Closed Complaints 14

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Pure TalkUSA

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 03/18/2011Business started: 04/07/2010
Type of Entity

Limited Liability Company

Contact Information
Principal: Melissa Driskell (Regulatory Manager)Ms. Misty Drake (Operations Manager)
Number of Employees

20

Business Category

Cellular Telephone Service & Supplies

Alternate Business Names
Puretalk Holdings, LLC

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.