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Metro Atlanta, Athens and NE Georgia

BBB Business Review

Is this your Business?

BBB Accredited Business since 11/18/2011

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BBB Accreditation

A BBB Accredited Business since 11/18/2011

BBB has determined that Castrol Premium Lube Express meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Castrol Premium Lube Express' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 3

Additional Information

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BBB file opened: 10/19/1998Business started: 10/19/1998Business started locally: 10/29/2003
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Paul Eidbo (President)
Number of Employees

41

Business Category

Auto Services, Auto Repair & Service, Service Stations - Gasoline & Oil

Products & Services

This company offersoil changes, emissions and general auto repair.

Alternate Business Names
Pennzoil Express Lube, Piedmont Lube Centers, LLC, Shell Rapid Lube, Texaco Xpress Lube
Industry Tips
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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.