BBB Accredited Business since 11/18/2011
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A BBB Accredited Business since 11/18/2011
BBB has determined that Castrol Premium Lube Express meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Castrol Premium Lube Express' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||3|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Paul Eidbo (President)
Number of Employees
Auto Services, Auto Repair & Service, Service Stations - Gasoline & Oil
Products & Services
This company offersoil changes, emissions and general auto repair.
Alternate Business NamesPennzoil Express Lube, Piedmont Lube Centers, LLC, Shell Rapid Lube, Texaco Xpress Lube
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