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          Find a Location

          Marietta Auto Sales has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Marietta Auto Sales

              1666 Roswell Rd #400 Roswell, GA 30062

            • Marietta Auto Sales

              1666 Roswell Rd Building 400 Marietta, GA 30062

            • Marietta Auto Sales

              1745 Roswell Rd Marietta, GA 30062-3904

            • Marietta Auto Sales

              1666 Roswell Rd Marietta, GA 30062-3637

            Business ProfileforMarietta Auto Sales

            Auto Services
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            28 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Marietta Auto Sales has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Marietta Auto Sales

                1666 Roswell Rd #400 Roswell, GA 30062

              • Marietta Auto Sales

                1666 Roswell Rd Building 400 Marietta, GA 30062

              • Marietta Auto Sales

                1745 Roswell Rd Marietta, GA 30062-3904

              • Marietta Auto Sales

                1666 Roswell Rd Marietta, GA 30062-3637

              BBB File Opened:
              9/23/2008
              Alternate Business Name
              • Marietta Auto Sales
              Contact Information

              Customer Contact

              • Sara George
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              28 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/08/2023

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Unanswered
              In July MAS sold me a 2019 ***** 3 with 39k miles on it. At the time of sale I was told that there was 20k miles of factory warranty remaining on the power train. At 48K miles I just had a total transmission failure. I had the vehicle inspected by ***** and it needs a new transmission, but the factory power train warranty was voided in May prior to me purchasing the vehicle. MAS will not return my calls or messages about this issue. I feel that they get faulty vehicles from auctions and say anything possible to pass them off to customers. Im seeking reimbursement for the new transmission. Per ***** service technician:On 11-29-2023 **************** had his ***** 3 towed in with multiple malfunction warning lights. Upon diagnostics found all codes set for the transmission. The tech removed the dip stick to inspect the fluid of the transmission. Upon doing so we reviled the transmission was over filled, the fluid was all the way up the dip stick. Also the fluid for this transmission is ***** ATF-FZ. This fluid is blue in color and is also a lifetime fluid that is only service if a major component of the transmission is replaced. We took the liberty to check the car fax and found that on 5-6-23 Audi ******************** performed a transmission service as part of "recommended maintenance". Unfortunately, by doing so, said dealer has damaged the transmission and voided ****************' warranty for a transmission replacement. **************** has a video from the technician highlighting that the fluid is incorrect and that the level is over filled. Furthermore, the fluid that is in the transmission is very disclored as a result of the internal parts being damaged. The only repair to be made is a total unit replacement. The estimated cost of repair is $6371.25 and the transmission assembly is on back order from ***** with no current ship time.

              Customer Reviews

              8 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Angela P

              1 star

              10/15/2023

              I bought a 2020 ***** Camaro on October 4, 2023. On October 12th, the check engine light came on and a message came up that said stop engine soon. As soon as I got off the freeway and turned right to the nearest business the car stopped on me. The auto repair shop stated that I needed an engine. I called the local ****************** Dealership and asked if the engine was under warranty. They looked up the vin number and asked me how many miles was on the car. I began looking at the books that came with the vehicle and it should be under warranty. After the car was towed to the dealership, the service rep checked the vehicle out and said it was not covered due to Car Fax reports that showed on 2 oil changes the life of the car. The dealorship said I need an engine and turbo charger which is $11,280.34 total for parts and labor. I called Rafiu and ************************* at Marietta Auto Sales. ***** simply lied and said he would call me back after seeing what they could do for me. He never called back. **** claimed he was the General Manager and there was no one other than him I could speak to. He said he was just charge me less than the dealership to put a new engine and turbo in. I told him I shouldn't have to pay anything. I requested to speak to the owner and he said there is no owner. They have horrible customer service and should not be in business. The finance manager, ***** knew there was something wrong with the car that's why he kept pushing the $4,000 warranty. Mind you I could buy the same warranty from ****************** for $2,900. They are ripping people off. I paid more than retail value for a vehicle that needs and engine and turbo charger. As a consumer I am extremely disappointed and hurt that I am out of transportation and money. I paid full coverage insurance and have a loan to pay for a vehicle that I can't drive!

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