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Find a Location

Angela Krause Ford Lincoln has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Angela Krause Ford Lincoln

      1575 Mansell Road Alpharetta, GA 30009

    • Angela Krause Ford Lincoln

      1575 Mansell Rd Alpharetta, GA 30009-4843

    • Angela Krause Ford Lincoln

      PO Box 1249 Alpharetta, GA 30009

    Business ProfileforAngela Krause Ford Lincoln

    Used Car Dealers
    Multi Location Business

    Additional business information

    Additional Info:
    Team Ford Lincoln Mercury Northpoint has been sold and is now operating under "Alpharetta Ford" with new ownership. Cash, Check, Credit Card, Debit Card, Financing, Wire Transfer, Pay Pal
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Angela Krause Ford Lincoln has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Angela Krause Ford Lincoln

        1575 Mansell Road Alpharetta, GA 30009

      • Angela Krause Ford Lincoln

        1575 Mansell Rd Alpharetta, GA 30009-4843

      • Angela Krause Ford Lincoln

        PO Box 1249 Alpharetta, GA 30009

      Location of This Business
      1575 Mansell Road, Alpharetta, GA 30009
      BBB File Opened:
      12/1/1997
      Years in Business:
      27
      Business Started:
      10/1/1996
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Alpharetta Ford Lincoln Mercury, LLC
      • Cherokee Ford Lincoln
      • Cherokee Ford Lincoln of Alpharetta
      Hours of Operation

      Sales

      M:
      9:00 AM - 8:00 PM
      T:
      9:00 AM - 8:00 PM
      W:
      9:00 AM - 8:00 PM
      Th:
      9:00 AM - 8:00 PM
      F:
      9:00 AM - 8:00 PM
      Sa:
      9:00 AM - 7:00 PM
      Su:
      12:00 PM - 5:00 PM

      Service

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      7:00 AM - 5:00 PM
      Su:
      Closed

      Parts

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      7:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Vernon Krause, Owner
      • Mr. Zack Krause, General Manager
      Contact Information

      Principal

      • Mr. Zack Krause, General Manager

      Customer Contact

      • Mr. Zack Krause, General Manager
      Additional Contact Information

      Fax Numbers

      • (770) 649-5196
        Other Fax
      • (770) 649-5172
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I bought a new 2023 ******* ***** Hybrid from ******* of ******** and love the car. When in negotiations, I was told at the dealership, that the extra Krause Package ($1699) was required and there was no option to remove it. They would not remove the package, even after threats of leaving. Their website states "Krause Care $1,699 price is not included in vehicle prices shown" but no where does it state that it is required. Consumer Reports state "Some salespeople may even tell you that you have to pay for paint protectant or some other extra that has already been added to the car. But, says ***********************, associate director at Consumer Reports ***************** If you didnt ask for an add-on, you dont have to pay for it, even if the car already has it. Does ******* not have a law like ********** that says "If a dealership sells you such an add-on either without your consent or based on your understanding it is not optional, you may have a claim for fraud or under *********** consumer-protection statutes like the Consumers Legal Remedies Act or the Unfair Competition Law? "Other customers have reported the same on ****** about Krause ********** adding this "extra" to all of their new cars which I'm sure has generated millions. The car was discounted, but the cost of the package makes up the difference. Buying this package should be an option and not forced on the customer. Customers like myself have the option of buying elsewhere, but a reputable dealer should not make money off of the customer by requiring them to buy something not needed, just to make extra money. I am hoping some buyers will start a class action lawsuit and see where it goes.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kevin J

      1 star

      12/18/2023

      I called to inquire about pricing on a pickup truck and the sales rep *********** was very rude and disconnected the call twice. I called the main number and asked for a manager, I was transferred and hung up on. I would think twice about spending hard earned money with a company that will treat perspective buyers like this...I can only imagine how they will treat you once you do buy.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

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