BBB Accredited Business since 01/01/2003
View BBB Rating for CarMax , Inc.'s headquarters.
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A BBB Accredited Business since 01/01/2003
BBB has determined that CarMax meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
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BBB Complaint Information
Find aggregate BBB complaint information for CarMax , Inc.. BBB located in Richmond, VA has the full report as that BBB handles all complaints for CarMax , Inc..
Type of Entity
Contact InformationPrincipal: Mr. Thomas J. Folliard (President & CEO)Customer Contact: Mr. Jeffrey Hearn (Manager / Norcross)Mr. Teri Long (Manager / Lithia Springs)Mr. Ed Ragsdale (Manager / Kennesaw)Ms. Lisa K. Van Riper (Director of Public Relations)Mr. Carl Wagner (Manager / Stockbridge)
Number of Employees
Auto Dealers - Used Cars, Auto Dealers - New Cars
Products & Services
This company offers used vehicles and new vehicles in some states.
Alternate Business NamesCarMax Super Stores, CarMax, Inc.
Industry TipsBuying a New Car
Buying a Used Car
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Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers
Map & Directions
Map & Directions
Address for CarMax
1975 Beaver Ruin Rd
Norcross, GA 30071-3709