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Metro Atlanta, Athens and NE Georgia

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BBB Accredited Business since 03/14/2001

Rick Case Auto, Inc.

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Phone: (770) 476-2800Fax: (770) 225-6950View Additional Phone Numbers3190 Satellite Blvd, DuluthGA 30096-4616 Send email to Rick Case Auto, Inc.

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BBB Accreditation

A BBB Accredited Business since 03/14/2001

BBB has determined that Rick Case Auto, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Rick Case Auto, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 59 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

59 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues11
Billing / Collection Issues4
Guarantee / Warranty Issues4
Problems with Product / Service40
Delivery Issues0
Total Closed Complaints 59

Additional Information

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BBB file opened: 09/01/1985Business started: 01/01/1985
Type of Entity

Corporation

Incorporated: October 1987, GA

Contact Information
Principal: Ms. Kelly Smith Mr. Rick Case (President)Mr Tim Desmond Ms. Cindy Killingsworth (Comptroller)Mr. Joe Suitt (CFO)
Number of Employees

153

Business Category

Auto Dealers - New Cars, Auto Dealers - Used Cars

Alternate Business Names
Rick Case Audi, Rick Case Kia, Rick Case Mazda, Rick Case Hyundai, Rick Case Cars
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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.