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          Ed Voyles Kia of Chamblee has 1 locations, listed below.

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            Business ProfileEd Voyles Kia of Chamblee

            New Car Dealers

            Contact Information

            5647 Peachtree Industrial Blvd

            Chamblee, GA 30341-2219

            Visit Website
            (770) 203-1749

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers New and used cars, sales and service.

            Business Details

            Location of This Business
            5647 Peachtree Industrial Blvd, Chamblee, GA 30341-2219
            BBB File Opened:
            3/7/2012
            Years in Business:
            12
            Business Started:
            11/17/2011
            Business Incorporated:
            11/17/2011
            Type of Entity:
            Corporation
            Alternate Business Name
            • Ed Voyles, Inc.
            Business Management
            • Ms. Annette Crowe, Office Manager
            • Mr. Jeff Elliott
            Contact Information

            Principal

            • Mr. Jeff Elliott

            Customer Contact

            • Mr. Jeff Elliott
            Additional Contact Information

            Fax Numbers

            • (678) 597-3132
              Other Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            *** advertised that if you reserve a *** *** that you would recieve a gift package at the time of purchase or lease. The Ed Voyles dealership used the reservation as a way to apply pressure to make a rushed purchasing decision and as a bargaining tool. There were no stipulations that the purchase had to be made at a particular dealership. When I made the decision that I do not want to do business with Ed Voyles Kia of Chamblee, they told me that if I do not buy from them that they will cancel my reservation. I purchased the vehicle one month later at a different dealership and *** *** will not honor the gift package that they advertised despite fulfilling all the obligations.
            Read 13 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gabriel S

            02/01/2024

            My extreme dissatisfaction with the service department at Ed Voyles *** is 100% warranted. I purchased a 2020 KIA ********* from them, and while everything was initially fine, my recent experience has been disappointing.The check engine light in my vehicle prompted a visit to the service department, where it took three days to diagnose a need for a new transmission. The replacement process is quoted to take 1-4 weeks, and the dealership lacks a loaner program, leaving me without a vehicle.The assistant service manager's response, claiming it's a *** ********* problem and suggesting I handle it personally by renting a vehicle and seeking reimbursement, is unacceptable. This would cost me an estimated $1,300.As a loyal customer facing a significant warranty-covered repair, I expected better service. The dealership's refusal to provide a reasonable solution is disappointing, especially considering the potential for future business. I hope my feedback prompts a reconsideration of their customer service approach.
            Read 6 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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