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Better Business Bureau ®
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Asheville and Western North Carolina
The truth about Angie’s List, Yelp, and more
October 09, 2013

Online ratings services promise unbiased reviews of local businesses. Do they deliver?

Need to find a good plumber, hairdresser, or auto mechanic? If you’re like a lot of people, you’re happy to turn to online ratings services to get a recommendation.

Sure, it can be convenient to find out what others think of a handyman’s skills before you hire him to retile your kitchen. But how trustworthy are the opinions?

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