BBB Business Review

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This business is not BBB accredited.

Festiva Development Group, LLC

Phone: (828) 254-3378 Fax: (828) 575-2344 View Additional Phone Numbers 3626 Quadrangle Blvd., Ste 300, Orlando, FL 32817 View Additional Email Addresses

Click for BBB Rating on Festiva Development Group, LLC

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This business offers vacation ownership sales and service, Resort operations. See company's web site for a complete list of their affiliated resort names and addresses.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Festiva Development Group, LLC. BBB of Central Florida, Inc. has the full report as that BBB handles all complaints for Festiva Development Group, LLC.

Additional Information

BBB file opened: July 18, 2002 Business started: 08/01/2000 Business started locally: 08/01/2000 Business incorporated 10/02/2006 in
Type of Entity


Business Management
Mr. Don Clayton, CEO Ms. Elleveve Donahue Esq., Associate General Counsel Mr. Herbert Patrick, President
Business Category


Alternate Business Names
Cabins at Green Mountain ETour and Travel, Inc. Festiva Adventure Club Festiva Hospitality Group Festiva Resorts KGI Properties, Inc. Orlando Resort Development Group, Inc.
Business Management

Properties include the following: Blue Ridge Village Church Street Inn, Charleston, SC Ellington @ Wachesaw, Murrills Inlet, SC Sandyport Beaches Resort, Nassau Bahamas Cabins at Green Mountain, Branson, MO Cruise Club-USA, Charleston, SC See the company's web site for complete list.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.