This business is not BBB accredited.Additional Locations
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This business offers vacation ownership sales and service, Resort operations. See company's web site for a complete list of their affiliated resort names and addresses.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- The business is in the process of responding to previously closed complaints.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||251|
|Total Closed Complaints||398|
Additional Complaint Information
This company has a pattern of complaints concerning contract disputes and selling practices.
A letter was written on 5/5/2015 concerning a pattern of complaints with no response and serious complaints. On 5/11/2015, the BBB received an email stating the company is currently in the process of answering and resolving any outstanding complaints. This will be updated when appropriate.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Don Clayton, CEO Ms. Elleveve Donahue Esq., Associate General Counsel Ms. Courtney Guest, Corporate Paralegal Mr. Herbert Patrick, President
TIMESHARE COMPANIES VACATION TIME SHARE
Alternate Business NamesCabins at Green Mountain ETour and Travel, Inc. Festiva Adventure Club Festiva Hospitality Group Festiva Resorts KGI Properties, Inc. Orlando Resort Development Group, Inc.
Properties include the following: Blue Ridge Village Church Street Inn, Charleston, SC Ellington @ Wachesaw, Murrills Inlet, SC Sandyport Beaches Resort, Nassau Bahamas Cabins at Green Mountain, Branson, MO Cruise Club-USA, Charleston, SC See the company's web site for complete list.