BBB Business Review

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This business is not BBB accredited.

Springleaf Financial Corporation

Additional Locations

Phone: (828) 697-9965 Fax: (828) 697-1469 View Additional Phone Numbers 144 Henderson Crossing Plaza, Hendersonville, NC 28792

Click for BBB Rating on Springleaf Financial Corporation

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This company offers consumer finance, mortgage loans, retail financing.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Springleaf Financial Corporation. Tri-State Better Business Bureau, Inc. has the full report as that BBB handles all complaints for Springleaf Financial Corporation.

Additional Information

BBB file opened: June 04, 1998 Business started: 08/01/1985 Business started locally: 08/01/1985
Type of Entity


Business Management
Mr. Mike Edwards, District Manager Mr. Mike Reever, Assist Director of Operations Mr. Jerry Ridenhour, Director of Operations Customer Support
Contact Information
Customer Contact: Mr. Jerry Ridenhour, Director of Operations
Business Category


Alternate Business Names
AGF Edwards District American General Finance American General Finance of America, Inc. American General Finance, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.