BBB Business Review

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BBB Accredited Business since

Living Stone Construction, Inc.

Phone: (828) 669-4343 Fax: (828) 357-5557 706 NC Hwy 9, Black Mountain, NC 28711 View Additional Email Addresses http://www.livingstoneconstruction.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a General Contractor-new construction, remodeling, and general home improvements.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Living Stone Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Living Stone Construction, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Living Stone Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 18, 1997 Business started: 10/23/1995 Business started locally: 10/23/1995 Business incorporated 01/17/1997 in NC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

North Carolina Licensing Board General Contractors
3739 National Drive, Suite 225, Raleigh NC 27612
http://www.nclbgc.org
Phone Number: (919) 571-4183
Fax Number: (919) 571-4703

Type of Entity

Corporation

Business Management
Mr. John Sullivan, Webmaster Ms. Rebecca Sullivan, Secretary/Office Manager Mr. Sean Sullivan, Owner Customer Support Mr. Frank Turchi, VP
Contact Information
Principal: Ms. Molly Sullivan-Reese, Sales-Manager
Business Category

BUILDING CONTRACTORS DESIGN & BUILD CONTRACTOR CONTRACTORS - GENERAL HOME BUILDERS CONTRACTOR - GENERAL GREEN BUILDER

Products & Services

Living Stone Construction, Inc. offers the following product(s): General Contractor-new construction, remodeling, general home improvements.

Alternate Business Names
LSC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.