BBB Business Review

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BBB Accredited Business since

Tar Heel Basement Systems

Phone: (877) 963-9464 Fax: (336) 464-9775 2910 Griffith Rd, Winston Salem, NC 27103 http://www.tarheelbasementsystems.com



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Description

Tar Heel Basement Systems specializes in making homes healthier and customer's lives better! As the leading experts in basement waterproofing, crawl space repair, foundation repair and concrete leveling, Tar Heel Basement Systems prides itself on solving problems permanently and providing "WOW" customer service on every project.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tar Heel Basement Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Tar Heel Basement Systems include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tar Heel Basement Systems
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 15, 2004 Business started: 06/01/2003 in NC Business started locally: 06/01/2003 Business incorporated 06/19/2003 in NC
Type of Entity

Corporation

Business Management
Mr. Pete Burgess, Owner
Contact Information
Principal: Ms. Jackie Hoffman, Director of Marketing
Business Category

BASEMENT WATERPROOFING CONTRACTOR - CRAWL SPACE CONCRETE REPAIR/LEVELING FOUNDATION CONTRACTORS FOUNDATION REPAIR & HOUSE LEVELING

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.