LITTLE ROCK, Arkansas:
BBB is warning consumers about a scam which is targeting consumers in Arkansas. Consumers have reported receiving calls which appear to be from local area phone numbers; however BBB believes the calls are coming from overseas. Callers have likely purchased lists of cell and home phone numbers, or use robocall capabilities to randomly dial. Using a technique called "spoofing", scam artists attempt to trick customers into thinking a legitimate Arkansas phone number is calling. Arkansas has been flooded with these calls in the last few days. BBB is advising consumers to use caution when providing information over the phone.
Here’s how the scam works: Your phone rings, the number looks familiar. When the call is answered, then a computerized voice claims to have methods to lower your credit card interest rates, or claims the consumer has a bad debt. Of course, this means they require personal and financial information.
“Technology has made it easier and provided new options for scammers. Using software to dial over the internet, criminals can make any business name and phone number show up on caller I.D.”, said Janet Robb, President/CEO of BBB Serving Arkansas. “By hijacking the names and phone numbers consumers may be familiar with, the callers attempt to gain your trust, in hopes they can trick you into handing over important personal and financial information.”
Before responding to unsolicited phone calls, BBB advises the following: