Is Free Really Free?
Calls are streaming into the BBB of Arkansas regarding a full page ad which appeared in the January 14, 2014 edition of the Arkansas Democrat Gazette. What’s generating all the excitement? Allegedly, seniors are set to get an easy to use cell phone for free. Well, almost free.
According to the ad, for a one-time activation fee of $97.00 plus shipping, seniors who beat the 48 hour deadline will receive a free Senior Mobile cell phone, getting nationwide coverage with no long distance charges, no contracts, no deposits and no monthly bills. The ad further expresses that seniors are risking their safety by not having a cell phone and highlights the fact that the Senior Mobile cell phone has a one touch emergency button which instantly calls emergency medical, police, fire and rescue for free. Consumers should be aware that the FCC’s basic 911 rules require all wireless service providers transmit 911 calls to the Public-Safety Answering Point (PSAP) for free.
The company behind this offer is Brilliant Built Technologies, which is headquartered in Canton, OH. Alternate Business names include Clear Cast HDTV Antenna, CompTek, National TV Processing Center Senior Mobile and US Commerce. A review of the company’s BBB Business Review shows the company has a “F” rating. BBB serving Canton Regional and Greater West Virginia became aware of the Senior Mobile product back in May of 2013. Their initial investigation revealed that the offer being presented is a “prepaid service and consumers have the option of obtaining additional minutes at cost.” This claim is supported by the ad targeting Little Rock consumers. Seniors who plan on using the phone just for emergencies get unlimited emergency calls for free, however, the phone comes with 500 anytime minutes good for sixty days. After that, consumers can reload their phones with additional minutes for just $.02 a minute.
BBB cautions consumers that offers which seem too good to be true usually are. This free offer will cost consumers $97.00plus shipping for access to 911 services, which is already provided by all wireless carriers for free.
· Check a company’s Business Review with BBB before you purchase goods or services
· Read and understand the terms of a contract before you sign
· If it sounds too good to be true, it probably is
Consumers may view Brilliant Built Technologies BBB Business Review at the following link: http://www.bbb.org/canton/business-reviews/product-sales-general/brilliant-built-technologies-in-canton-oh-92004669
For more information, please visit: www.bbb.org
In case you missed it...This month’s BBB of Arkansas "Don't Get Hooked" segment on KATV "7 on your side". Mike Rohrer, COO BBB of Arkansas, warns about a company taking advantage of Seniors in need of cell phones. Click below for the complete story.
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