Windows and More provided a quality product, completed the job in a timely manner, and cleanup was very thorough. I would recommend them to anyone desiring to have a quality roof installed on their home or business.
I have been a long time customer and have never had a problem until now. I purchased a Rare Edition baby dress from Dillard's Direct online. I washed it like any normal parent does before letting their baby wear it and I washed it on my hand wash cycle. The blue on the dress bled onto the white of the dress, on another yellow outfit and an ivory cardigan. These items were all purchased at the same time a couple of weeks ago. I contacted Dillards via email and they told me that can not do anything because the dress instructions said "hand wash". Please tell me what parent with a baby has time to wash every item by hand. This is not early 1900s. Every other "hand wash" item I have has been washed on the "hand wash" cycle and I have not had a problem. It is the quality of the dress and the customer service that I am so upset about. I have spent a ton of money at Dillards and I do believe this has changed my mind about this place. I will certainly let others know my experience.
We had to stay at the Roadway Inn and Suites, 2401 W. 65th Street, Little Rock, AR that presents itself as a HILTON HONORS hotel. They did not provide me with a reservation #. I don't have a port folio that is computer generated. Is it because they don't want to have to pay taxes on all the cash received that weekend due to the many rooms they had people staying in? The write up about this hotel is not at all what this hotel is in person. We had a tornado in Little Rock and I went to this hotel with my grandchildren. First I told the agent that I am disabled and needed a room downstairs. He told me I had a choice to take the one he offered upstairs or basically, he could give to the people who were in line behind me. Because we had no where else to stay due to the storm, I had to take this room. The HILTON HONORS Agent said this hotel represented itself as newly renovated. When I finally made it up all the stairs and walked down the long walkway outside to get to the room, I wanted to lay on the bed, but the room smelled awful. Went to put drinks in the refrigerator and it was barely cool. Looked in the sink, and someone had stuffed cigarette butts in the drain--appeared as though they had been there a while. Turn back the sheets on the bed, and the bedding was stained with blood spots! There was splatter of some substance on the walls leading into the bathroom. Thankful we took our own towels and pillows and blankets. How awful of a place to stay. This should not be classified as a Hilton Honors Hotel. Not only that they put me on a floor that had lots of undesirable activity on that top floor which made me scared to go out after I got in. Lots of loud talking and arguing on that floor. How horrible a stay. We only stayed one night and chose to suffer in the heat at home until the power could be turned back on by the electric company. ALSO, the agent didn't give me a receipt stating the register wasn't working but took my cash money. Sunday I went back to see if they would give me an official receipt but only gave me a copy of the form that the agent completed the first night which didn't have the hotel logo on it or anything that said I had paid it. This piece of paper doesn't even have a reservation number or anything on it. The Agent on Sunday got irritated with me when I told him there was nothing on this piece of paper that said I paid in full. so he took his pencil and scribbled something on the paper. What kind of operation is this? Horrible stay.NASTY!
I purchased Easy St Warranty fro Route 66. Should have covered the power train for 100,00 miles. When the transmission went out - i was told it was not a covered item - as the clutch was "out-side" the transmission. I explained that I had replaced a throw-out bearing, clutch and pressure plate on a car 30 yrs ago - BUT this was AN AUTOMATIC transmission............ I had to pay an additional $1381.66 to the dealer - they paid 2087.50. They should have PAID the entire amount!!!
I am going to sue them for this - it's a matter of principal!!! The service writer at the dealership agreed with me - they should have paid!
I have a good experience working with Bob's.
Ordering was easy, notification of order prompt. My order was delayed and Bob send me an email telling me this. That's customer service.
Will order from here again.
Rowland Tree Service is AWESOME! Same day emergency service with haul off and less than the other quote. Has all the equipment, bucket truck, knuckle boom truck, cat stump hauler and the biggest stump grinder I have ever seen.
Jason is a certified arborist. When asked about other trees in the yard, he recommended no work. He could have said trim this or that, but was honest and looking out for my home and trees!
Incomplete battery replacement service at Walmart located 5108 Cleveland Blvd, Caldwell, ID 83607. Wires were not secured properly to battery terminal
SERVICE INCOMPLETE & POOR CUSTOMER SERVICE
On June 13th 2016 I purchased a battery and installation at Walmart located at 5108 Cleveland Blvd. The installation/replacement was performed by Walmart associates at the Auto Center.
While waiting for the installation 2 associates asked me to step into the shop. They showed me that they had difficulty removing a wire from a terminal. I asked them why they are showing me. I'm the customer and paying them to replace it. One of the associates responded: "well this is Walmart what do you expect?".
13 days after they replaced the battery I opened the hood to check the oil and noticed both wire leads were not secured properly. The copper lead of each wire was touching the terminal but not secured or even attached. I will attach pictures to clarify. The pictures are time stamped. Right click the file, select properties, and select the details tab to see when it was taken (6/26/16).
I was busy with work and life to drive back to Walmart that day and have them correct their incomplete installation/mistake. I work M-F 6am-4:30pm.
I also did not feel confident in their service. Because it was a hazard to my safety and vehicle my father and I repaired it the same day (6/26/16).I decided I would call Walmart to complain at a date that is convenient for me.
I called Walmart located in Caldwell and spoke with the store manager ***** ***** and the Auto Dept. manager ***** (last name unknown). ***** said she would call me back after she looked at my work order. 1 hour later ***** called and said he could not find any information. I had the receipt and work order and was reading the information to him over the phone. Regardless he could not find any record of work performed on my vehicle in their system. After 30 minutes I asked to speak with ***** again and she successfully found the information/record on my work order.
She asked me what I expected and I told her I expect a refund and/or an apology. Instead of offering a resolution she rhetorically asked: "why did you wait 1 month to call if it was such a big deal?". I told her I am the customer and it was more convenient for me. I fixed the terminal and prioritized my schedule. I had the receipt and work order. It shouldn't matter if it was 1 day, 1 week, or 1 month. I asked if there was someone else I can talk to and she said no with no explanation. I called corporate and they provided the district managers phone number. I'm expecting a call from him.
Though I suffered no damages the incident caused stress,frustration, and time wasted. It was a hazard to my safety and my vehicle.
I requested an estimate from A-State Handymen for a list of interior home repairs and the extension of an exterior deck. Within two days I was given an estimate and timeline for the work. Their prices are reasonable; they began and completed the work in the stated time; the workmen were professional, polite, and personable, and the work was excellent. This company could be a model for others to follow.
I received a letter saying Windstream was upgrading voice mail. First of all I received the letter after the date of 7/13 which was the cut off date. When I called the first time I needed to be transferred and I was cut off. Second call I was on phone for a total of 36 min. I was told the passcode would be reset to wait 20 min. After waiting more that 20 min the password was not reset.
Mike did an excellent job modding my 80's-era Boss CS-2 compressor. It's much less muddy, just as he indicated it would be, and I'm no longer entertaining buying a new, more expensive compressor. Mike also brought a voltage/power issue to my attention that I was unaware of, and even made the adjustment to my pedal at no extra charge. Very reasonable prices, quick service, and excellent email communication. Highly recommended.
This is by far the worst phone/internet company I have ever dealt with. I have been without consistent phone service since May of this year. They have technicians out 3 different times to correct the problems. Only to have my phone go dead 2 days later. They make you wait weeks for a technician. You try to call their automated line and wait for hours, only to have it hang up on you. When you finally do to to a human being, they are snarky and rude. I demanded they cancel my service. Amazing they cant get a technician to me for 4 more days, but they can have someone out to disconnect me tomorrow. I asked her if she saw the lunacy in that and she didn't see the problem
I was contacted by Summerwinds with a vacation package offer at David Walley's Resort in Genoa Nevada. I was told I would be staying there and needed to sit through a 90 minute presentation and there was a playground for children during this presentation. I booked a date for December 29th with my grandchildren and was told this was a dog friendly resort. When I called the resort to ask a question about my stay, they informed me I was not staying there, I would be at a Holiday Inn, about 10 minutes away. I was lied to and deceived about this package.
This business is absolutely ridiculous! My daughters incident happened on May 20, 2016 at the WalMart in West Plains, MO. I sent requested Dr bills, pharmacy receipts, etc. The person handling ( I use that term loosely) never responds to emails, returns phone calls. Whenever I call to get a status update, I get his voicemail. Called him yesterday and once again, got the voicemail. I left a very polite message to please return my call and still haven't heard back. My husband contacted an attorney today for this matter. I did not want to have to do this, but due to the inability of the person handling this matter, I believe this will get this matter resolved sooner rather than later.
On 11 July 2016, my son a college student took his car to Walmart store #3319 located in Harker Heights, TX for an oil change. After services, he noticed that the passenger side rear window was down because some one had tampered with it. He tried to bring the window up but has become in operational. He the file a complaint requesting to know what had happened because he was not told of this failure even though they had annotated on his inspection sheet about other discrepancies. It was at this time that I became involved. We then spoke to one ******* the co-manager that refused to give his last name. He said that the window was down when the vehicle arrived the shop and that he would review the camera tape. And that my son should get at least three estimates less than $350.00 and that anything above that, the Walmart insurance would then take over. On 12 July 20016, my son went to the store with estimates. ******* in the company of another Walmart worker, ****** then said that the tapes were reviewed and that the window was down prior to entering their shop. I then requested to see this tape. His reply was that this was for internal review only. I would like the store to show the tape or own up to their fault and to pay for whatever it takes to fix their mistake.
This is concerning the Walmart at 12353 FM 1960 Rd W, Houston, TX 77065. Worst experience at a Walmart ever. It used to be a good Walmart but slowly disintegrated over time. Please see points below.
1. Rude employees/bad customer service: Employees roll their eyes at customers and act as if they don't exist. One time I had a receipt to return an item and an employee at customer service and the lady mentioned to go to another Walmart to do the return instead of doing it herself.
2. Lack of security: At night people go around the parking lot asking for donations. Prostitutes and truckers hang out in the parking lot . No security cars are no longer in sight even though this location use to have them.
3. Cashiers have lack of training: One cashier had charged me 4x for some cherries that I had originally ask her to remove from my purchases. Instead of fixing my receipt, she tried to charge me for her mistake.
4. Bad management: In regards to #3, I went to customer service and told the manager on duty about the cashier. The manager looked at me stupidly and then walked off without correcting the cashier or correcting my receipt.
5. Very disorganized: The signs above the aisles need correction. A aisle sign will state an item but that item will not be anywhere on that aisle. I spent 20 minutes looking for some canned fruit. Couldn't find anyone to help me and it wasn't listed on any of the aisle signs. I eventually gave up looking.
Reliable, courteous,and professional . Chuck will try his best to make the customer happy, he does a professional job and has a good attitude in everything he does. Thank you!. I highly recommend this company.He did the backsplash and paint in my kitchen.
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