BBB Business Review
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BBB Accredited Business since 08/17/2010
Learning Express Toys
(501) 228-044011525 Cantrell Rd Ste 912, Little Rock, AR 72212-1721www.littlerock.learningexpress-toys.comFacebook
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Description
Learning Express Toys is a locally owned specialty toy store specializing in games, puzzles, arts and crafts, construction toys, science discovery kits, books, accessories for tweens and more.
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BBB Accreditation
A BBB Accredited Business since 08/17/2010
BBB has determined that Learning Express Toys meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Learning Express Toys' rating include:
- Length of time business has been operating.
Factors that raised Learning Express Toys' rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Limited Liability Company
Contact Information
Principal: Mr. Ed Figarsky (Owner)Ms. Joy Figarsky (Owner)Number of Employees
5
Business Category
Toys - Retail
Products & Services
This company offers free gift wrapping and personalization. The Birthday Box is birthday registry that encourages the child to select toys that they hope to receive.
Hours of Operation
Mon: 10:00 AM to 08:00 PMTue: 10:00 AM to 08:00 PMWed: 10:00 AM to 08:00 PMThu: 10:00 AM to 09:00 PMFri: 10:00 AM to 09:00 PMSat: 10:00 AM to 07:00 PMSun: 11:00 AM to 06:00 PMRefund and Exchange Policy
Learning Express Toys will be happy to replace or refund the amount of your purchase for items being returned in their original packaging and in resalable condition within 30 days of purchase.
If you paid by credit card, they will credit your account. Returns on dollar-off tickets will be given store credit. If you paid by check, they will issue a refund after 10 business days. If you paid with cash, they will give you a cash refund.
Without a receipt, they will issue a store credit.
Final sale items cannot be returned.
Service Area
Central Arkansas
Alternate Business Names
Westrock Toys, LLCIndustry Tips
Tips for Holiday Toy SafetyLocationsX
1 Locations
-
11525 Cantrell Rd Ste 912
Little Rock, AR 72212-1721(501) 228-0440Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Learning Express Toys is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.