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This Business is not BBB Accredited

Crown Point Resort

Phone: (775) 299-4360Fax: (202) 558-2051View Additional Phone Numbers1530 South Ivory Lane, Horseshoe BendAR 72512

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BBB Accreditation

On 02/11/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to unresolved complaint(s).

On February 11, 2014, the BBB of Arkansas revoked this business's accreditation due to a pattern of complaints alleging aggressive and misleading sales tactics. Complaints also alleged that fees are not fully disclosed at time of purchase and the business does not honor purchase incentives offered. BBB contacted the company about resolving the issues giving rise to the complaints but the company was not responsive.

Consumers with complaints against this business are urged to file a complaint with the following agency, in addition to the BBB:

Arkansas Attorney General's Office
323 Center Street, Suite 200
Little Rock, AR 72201
Phone: (501) 682-2007
Fax: (501) 682-8084

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

This business has no rating because it is in the process of responding to complaint(s) previously closed as unresolved.

Customer Complaints SummaryRead complaint details

12 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues8
Problems with Product / Service4
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 12

Additional Information

BBB file opened: 04/07/1988Business started: 01/01/1982

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arkansas Real Estate Commission
612 South Summitt Street
Little Rock, AR72201
(501) 683-8010

Type of Entity


Incorporated: June 1993, AR

Business Management
Mr. Shannon "Shane" Behrndt (Manager)
Contact Information
Principal: Pat Behrntt (President)Mr. Paul Behrndt (Resort Manager)Ms. Anna Shaw (Secretary)
Number of Employees


Business Category

Resorts, Timeshare Companies, Real Estate, Health Clubs

Products & Services

This company offers timeshare packages.

Alternate Business Names
Crown Point Timesharing, Inc., Crownpoint Condos, Crown Point Condos, Crown Point Realty
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