This Business is not BBB Accredited
Crown Point Resort
Phone: (775) 299-4360Fax: (202) 558-2051View Additional Phone Numbers1530 South Ivory Lane, Horseshoe Bend, AR 72512
BBB Business Reviews may not be reproduced for sales or promotional purposes.
On 02/11/2014 this company's accreditation in BBB was revoked by BBB's Board of Directors due to unresolved complaint(s).
On February 11, 2014, the BBB of Arkansas revoked this business's accreditation due to a pattern of complaints alleging aggressive and misleading sales tactics. Complaints also alleged that fees are not fully disclosed at time of purchase and the business does not honor purchase incentives offered. BBB contacted the company about resolving the issues giving rise to the complaints but the company was not responsive.
Consumers with complaints against this business are urged to file a complaint with the following agency, in addition to the BBB:
Arkansas Attorney General's Office
323 Center Street, Suite 200
Little Rock, AR 72201
Phone: (501) 682-2007
Fax: (501) 682-8084
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
This business has no rating because it is in the process of responding to complaint(s) previously closed as unresolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||8|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||12|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Arkansas Real Estate Commission
612 South Summitt Street
Little Rock, AR72201
Type of Entity
Incorporated: June 1993, AR
Business ManagementMr. Shannon "Shane" Behrndt (Manager)
Contact InformationPrincipal: Pat Behrntt (President)Mr. Paul Behrndt (Resort Manager)Ms. Anna Shaw (Secretary)
Number of Employees
Resorts, Timeshare Companies, Real Estate, Health Clubs
Products & Services
This company offers timeshare packages.
Alternate Business NamesCrown Point Timesharing, Inc., Crownpoint Condos, Crown Point Condos, Crown Point Realty
Industry TipsWEIGHT LOSS PLANS
BBB Warns of Deceptive Travel-Related Promotions
Buying a Foreclosed Home? Know the Facts
Buying An Unbuilt Home
Land for Sale!
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
Reselling Your Timeshare
So-called Diet Aids Will Thin Your Wallet, Not Your Body
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel