BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 09/27/1996
Vacation Rentals, Inc.
Find a LocationPhone: (479) 855-1111Fax: (479) 855-4333View Additional Phone Numbers430 Town Center, Bella Vista, AR 72714www.vacationrentalsinc.netFacebook
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BBB Accreditation
A BBB Accredited Business since 09/27/1996
BBB has determined that Vacation Rentals, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Vacation Rentals, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Arkansas Real Estate Commission612 South Summitt Street
Little Rock, AR72201
(501) 683-8010
http://www.state.ar.us/arec/arecweb.html
Type of Entity
Corporation
Incorporated: May 1974, AR
Business Management
Dan Lombard, the president of Vacation Rentals, Inc. is affiliated with The Maintenance Company also located in Bella Vista Arkansas. The BBB maintains a separate report on this company and it can be found at -http://www.bbb.org/arkansas/business-reviews/construction-and-remodeling-services/the-maintenance-company-in-bella-vista-ar-12507?&nostat&gid=0&gen=0&lid=1
Contact Information
Principal: Mr. Dan Lombard (President)Ms. Sheila Helms (Manager Hot Springs)Ms. Pam Hinson (Manager)Mr. Jay Nickel (Marketing Director Company-wide)Number of Employees
65
Business Category
Property Management, Vacation Rentals, Real Estate Rental Service, Real Estate, Property Maintenance
Products & Services
This company offers full service realty/property management.
Alternate Business Names
Hot Springs Village Vacation Rentals, Holiday Island Vacation RentalsIndustry Tips
BBB Warns of Deceptive Travel-Related PromotionsBuying a Foreclosed Home? Know the Facts
Buying An Unbuilt Home
Daylight Savings Arrives Early This Year.Is Your Computer Ready?
Home Fire Protection
Land for Sale!
Lawn Care and Lawn Care Services
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
Storm Clean-up Schemes Cause Additional Heartache
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
You Need to Hold an Estate Sale... Where to Begin?
LocationsX
3 Locations
-
430 Town Center
Bella Vista, AR 72714(877) 386-4627Directions
-
2 Holiday Island Drive
Holiday Island, AR 72631-9285(479) 253-7700Directions
-
110 Cooper Cir
Hot Springs Village, AR 71909-3173(501) 922-9850Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Vacation Rentals, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Property Management
BBB Warns of Deceptive Travel-Related PromotionsBuying a Foreclosed Home? Know the Facts
Buying An Unbuilt Home
Daylight Savings Arrives Early This Year.Is Your Computer Ready?
Home Fire Protection
Land for Sale!
Lawn Care and Lawn Care Services
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
Storm Clean-up Schemes Cause Additional Heartache
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
You Need to Hold an Estate Sale... Where to Begin?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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