BBB Business Review
BBB Accredited Business since 10/01/2004
Terminix
Find a LocationPhone: (901) 381-3533Fax: (901) 266-7425View Additional Phone Numbers, www.terminix.com
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BBB Accreditation
A BBB Accredited Business since 10/01/2004
BBB has determined that Terminix meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Customer Complaints Summary
BBB Serving Arkansas does not process any complaints against this company. Any complaints are directed to BBB serving Memphis, TN for processing. For a full report contact BBB located in Memphis, TN at (901) 759-1300 or http://memphis.bbb.org.
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
AR State Plant Board1 Natural Resource Drive
Little Rock, AR72205
(501) 225-1598
http://plantboard.arkansas.gov
Type of Entity
Partnership
Contact Information
Principal: Mr. Thomas Brackett (President)Customer Contact: Ms. Melanie Mull (Customer Relations Supervisor)Mr. David Ackley (Manager - Nashville)Ms. Sally Archibald (Administrative Assistant to President)Mr. Craig Brzezinski (Manager- Benton)Mr. Wade Deaton (Manager - Hot Springs)Mr. Gary Floyd (Manager - Mena)Mr. Tim Henderson (Manager - Russellville)Mr. Rick Jones (Manager - Hazen)Mr. Rudy Mendez (Manager - Sherwood)Mr. Bart Morrison (Manager - Brookland)Mr. Tom Moser (Manager- Bentonville)Mr. Andy Niewald (Manager - Ft. Smith)Mr. Lemuel Overton (Manager - McGehee)Mr. Dennis Perry (Manager - Smackover)Mr. Dwight Reynolds (Manager - Fayetteville)Mr. Randy Smith (Manager - Batesville)Mr, Vance Walker (Manager - Conway)Business Category
Pest Control Services
Products & Services
This company offers termite and pest control services for residences and commercial enterprises. The company also offers franchise opportunities. The company has 387 company-owned locations nationally.
Alternate Business Names
Terminix International Company, LP, Terminix Pest ControlIndustry Tips
Pest ControlFind a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Terminix is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.