BBB Business Review
BBB Accredited Business since 01/07/2004
A-1 Razorback Moving Company
Phone: (501) 945-3338Fax: (501) 945-3380View Additional Phone Numbers6500 Holt Rd, North Little Rock, AR 72117-3609www.a1razorbackmoving.com
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BBB Accreditation
A BBB Accredited Business since 01/07/2004
BBB has determined that A-1 Razorback Moving Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised A-1 Razorback Moving Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Delivery Issues | 3 |
| Problems with Product / Service | 5 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 8 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
U.S. Department of Transportation - FMCSA1200 New Jersey Avenue SE
Washington, DC20590
(202) 366-4000
http://www.fmcsa.dot.gov/
Arkansas Highway and Transportation Department
P.O. Box 2261
Little Rock, AR72203
(501) 569-2000
http://www.arkansashighways.com
Type of Entity
Corporation
Incorporated: April 1987, AR
Contact Information
Principal: Mr. David Robertson (President)Mr. Jacob Hunter (Crew Manager)Ms Marilyn Robertson (Office Manager)Mrs. Sarah Robertson (Vice President)Number of Employees
12
Business Category
Movers, Storage Units - Household & Commercial, Moving Supplies, Freight Traffic Service
Products & Services
This company offers local and out-of- state packing and moving, storage units and also freight moving.
Alternate Business Names
D & S Cargo, Inc.Industry Tips
Tips on Renting a Self-Storage UnitPlanning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
LocationsX
1 Locations
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6500 Holt Rd
North Little Rock, AR 72117-3609Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*A-1 Razorback Moving Company is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Movers
Tips on Renting a Self-Storage UnitPlanning a Cost-Effective Move
Relocating Across State Lines? Know Your Rights and Responsibilities
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.