BBB Business Review
Central Mortgage Company
(501) 716-5600View Additional Phone NumbersLittle Rock, www.centralmortgageonline.com
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Customer Complaints Summary
Additional Information
topContact Information
Principal: Mr. Steve Plaisanee (COO/President)Customer Contact: Ms. Caresse Haworth (Call Center Manager)Ms. Tonya Hill (Senior Vice President)Mr. David Sharp (Vice President) Pattishon Smith (Escrow Manager)Number of Employees
400
Business Category
Mortgage Brokers
Alternate Business Names
Arvest BankLocationsX
1 Locations
-
801 John Barrow Rd Ste 1
Little Rock, AR 72205-6599(800) 366-2132
(501) 379-7100
(501) 716-5721Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in . Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Central Mortgage Company is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.