BBB Business Review
BBB Accredited Business since 06/20/2006
Genesis Lawn and Landscape Management, Inc.
Find a LocationPhone: (501) 753-1842Fax: (866) 714-00362708 Pike Ave., North Little Rock, AR 72116www.genesislawnandlandscape.com
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BBB Accreditation
A BBB Accredited Business since 06/20/2006
BBB has determined that Genesis Lawn and Landscape Management, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Genesis Lawn and Landscape Management, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 1 |
| Advertising / Sales Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
AR State Plant Board1 Natural Resource Drive
Little Rock, AR72205
(501) 225-1598
http://plantboard.arkansas.gov
Contractor's Licensing Board
4100 Richards Road
North Little Rock, AR72117
(501) 372-4661
http://www.state.ar.us/clb/
Type of Entity
Corporation
Incorporated: February 2002, AR
Contact Information
Principal: Mr. Richard Hall (President)Customer Contact: Ms. Lydia Hall (Office Manager)Number of Employees
15
Business Category
Lawn Maintenance, Lawn & Garden Sprinkler Systems, Weed Control Service, Landscape Contractors
Products & Services
This company offers lawn maintenance, sprinker installation and repair, landscape design and installation.
Industry Tips
Home Contractors: Tip-offs to Potential Rip-offsLawn Care and Lawn Care Services
LocationsX
2 Locations
-
2708 Pike Ave.
North Little Rock, AR 72116Directions
-
PO Box 95033
North Little Rock, AR 72190-5033(501) 868-1842Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Genesis Lawn and Landscape Management, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Lawn Maintenance
Home Contractors: Tip-offs to Potential Rip-offsLawn Care and Lawn Care Services
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.