This Business is not BBB Accredited
(877) 616-3676View Additional Phone Numbers609 SW 8th Street, Suite 600, Bentonville, AR 72712-7568
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DormSmart.com, founded by parents and college students, opened on the World Wide Web in August of 2009. DormSmart connects college-bound students, parents, and universities to smart, safe, attractive, and affordable dorm room supplies.
DormSmart.com, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on DormSmart.com, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|10/10/2016||Problems with Product / Service|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Ms. Christi Leslie (Founder & CEO)Customer Contact: Mr. Scott Leslie (Director)
Number of Employees
Products & Services
DormSmart's inventory includes a variety of college dorm essentials and accessories such as compact appliances, twin XL bedding, college trunks, cooking supplies, dorm decor, laundry supplies, lighting, rugs, storage solutions, tool kits and more.
Hours of Operation
Customer Service Hours: 24/7 Online and 9:00 a.m. - 6:00 p.m. CST Monday - Friday by Phone or Saturday 9:00 a.m. - 1:00 p.m. CST
Refund and Exchange Policy
Dormsmart.com LLC offers a 30 day return policy to give customers ample time to evaluate and return product. They will refund the amount you paid for your product, less their original shipping cost. They never charge manufacturer restocking fees to our customers, rather we absorb them. All returns required a RMA.
For detailed return information visit:
Online - US
Alternate Business Namesdormsmart.com, thetrunkstore.com
Map & Directions
Map & Directions
Address for DormSmart.com, LLC
609 SW 8th Street, Suite 600
Bentonville, AR 72712-7568