This Business is not BBB Accredited
(877) 616-3676View Additional Phone Numbers609 SW 8th Street, Suite 600, Bentonville, AR 72712-7568
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DormSmart.com, founded by parents and college students, opened on the World Wide Web in August of 2009. DormSmart connects college-bound students, parents, and universities to smart, safe, attractive, and affordable dorm room supplies.
DormSmart.com, LLC is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised DormSmart.com, LLC's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Ms. Christi Leslie (Founder & CEO)Customer Contact: Mr. Scott Leslie (Director)
Number of Employees
Products & Services
DormSmart's inventory includes a variety of college dorm essentials and accessories such as compact appliances, twin XL bedding, college trunks, cooking supplies, dorm decor, laundry supplies, lighting, rugs, storage solutions, tool kits and more.
Hours of Operation
Customer Service Hours: 24/7 Online and 9:00 a.m. - 6:00 p.m. CST Monday - Friday by Phone or Saturday 9:00 a.m. - 1:00 p.m. CST
Refund and Exchange Policy
Dormsmart.com LLC offers a 30 day return policy to give customers ample time to evaluate and return product. They will refund the amount you paid for your product, less their original shipping cost. They never charge manufacturer restocking fees to our customers, rather we absorb them. All returns required a RMA.
For detailed return information visit:
Online - US