BBB Business Review
BBB Accredited Business since 05/14/2008
Construction Masters Home Improvements, LLC (Headquarters)
Find a LocationPhone: (877) 588-8776Fax: (479) 782-4601View Additional Phone Numbers3116 Towson Ave, Fort Smith, AR 72901-6357www.constructionmastersroofing.com
Request a Quote
Request a quote from Construction Masters Home Improvements, LLC.
BBB Accreditation
A BBB Accredited Business since 05/14/2008
BBB has determined that Construction Masters Home Improvements, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
4 of 5 Locations are BBB Accredited
Find a Location
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Construction Masters Home Improvements, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Guarantee / Warranty Issues | 2 |
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Total Closed Complaints | 4 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's Licensing Board4100 Richards Road
North Little Rock, AR72117
(501) 372-4661
http://www.state.ar.us/clb/
Type of Entity
Limited Liability Corporation
Contact Information
Primary Contact: Mr. Rick Domerese (Manager)Ms. Jacqueline Croff (Manager)Ms. Pam Domerese (Member)Ms. Denae Domerese (Office Manager)Mr. Maro Croff IV (Manager) Bill Henley (Mgr)Number of Employees
6
Business Category
Home Improvements, Handyman Services, Roofing Contractors
Products & Services
This company offers all phases of home improvement and commercial roofing.
Alternate Business Names
Handyman Express, Construction Masters RoofingIndustry Tips
RemodelingBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
LocationsX
5 Locations
-
3116 Towson Ave
Fort Smith, AR 72901-6357(877) 588-8776Directions
-
PO Box 5113
Fort Smith, AR 72913-5113(479) 420-5592
(501) 676-7663Directions -
THIS LOCATION IS NOT BBB ACCREDITED
209 W 5th St # 212
Waterloo, IA 50701Directions
-
1821 Kenwood Drive
Blue Springs, MO 64015Directions | Additional Information
-
3402 NW Jefferson St, Ste 204
Blue Springs, MO 64013Directions | Additional Information
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Construction Masters Home Improvements, LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Home Improvements
RemodelingBBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.