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Find a Location

Highland Home Builder, Inc. has 1 locations, listed below.

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    Business ProfileforHighland Home Builder, Inc.

    Home Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/10/2021

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Highland Home Builder, Inc. designs and draws the custom homes they build. They work on a fixed builder rate plus the actual expenses incurred to build a home. They help make choices along the way with you to make it as easy for the customer as they can.

    Products & Services

    This Company offers Home Builders (General Contractor,Residential General Contractor,Home Builders,Construction Services)

    Business Details

    Location of This Business
    Bella Vista, AR 72715-5227
    BBB File Opened:
    8/24/2006
    Years in Business:
    21
    Business Started:
    3/6/2003
    Business Started Locally:
    1/1/2001
    Business Incorporated:
    3/6/2003
    Accredited Since:
    12/10/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    1
    Business Management
    • Mr. Bruce Kerr, Owner
    Contact Information

    Principal

    • Mr. Bruce Kerr, Owner

    Customer Contact

    • Mr. Bruce Kerr, Owner
    • Mrs. Tonia Kerr, Secretary/Treasurer

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patti R

    1 star

    12/07/2023

    Beware, beware, beware!!! I totally relate to Sara H review. Fortunately, I made amendments to his contract which he agreed and accepted, one being a completion date. Of course, he could not meet that date and we parted ways, thank goodness. I went to the city, got a permit and finished my home. It took me one and a half days to get every sub Mr **** had on board to complete my home. My home was done in two months. Oh yes, the subs had issues with Mr. ****. I heard more stories from people at the supply companies but especially from the subs. It definitely explained weeks that would go by with no work being done. Again, beware beware beware.

    Highland Home Builder, Inc. Response

    03/27/2024

    I wish there was a BBB review page for the customers I run into sometimes. She had more changes to a contract that I have ever seen. I thought they were ok so I signed it. That should have been a big red flag. She is one of those people that is not going to pay in the end no matter what. I should have never signed it. I have a letter here from her stating my “subcontractors did excellent work”. She did put a line in the contract for a “estimated” completion date. To work past that date we needed an extension to the contract. She chose to have her relative finish the home, which is fine, but she owes me over 34K for work we did do since Dec 31, 2022. We did have weather delays and major issues getting concrete for the foundation. Perhaps you heard about the near impossibility it was in 2022 to get concrete due to the new Walmart Home office and covid. There were times you could not get electrical wire or boxes. Lowes had total empty shelves. Sure, she finished in two months, it was almost done, and the workers were already lined up by me so no wonder it was easy. I would be happy for you to visit with any of my subcontractors. They do not feel the way she says. I currently have a lawsuit pending to hopefully finally get paid. I have many happy customers for you to visit with if you wish. I have only had 2 negative reviews in 21 years of building.

    Local BBB

    BBB Serving Arkansas

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