BBB Business Review
BBB Accredited Business since 11/18/2010
BlueJays Landing
Find a Location(479) 657-6704View Additional Phone Numbers1487 Forest Hills Blvd, Bella Vista, AR 72715www.healthyshelf.comView Additional Web Addresses
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Description
BlueJays Landing is a retailer of home decor and gift items that include decorator paper towel dispenser shelves; tempered glass food storage containers; hand decorated glassware,decanters, wine and martini sets; candles, wick trimmers and snuffers.
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BBB Accreditation
A BBB Accredited Business since 11/18/2010
BBB has determined that BlueJays Landing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised BlueJays Landing's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Sole Proprietor
Contact Information
Principal: Ms. Jan Blue (Owner)Mr. Jim Blue (Finance & Accounting Manager)Number of Employees
2
Business Category
Home Accessories, Gift Baskets & Parcels, Candles - Retail, Paper Towels
Products & Services
Healthy Shelf dispensers and Green Seal recycled paper towel refills; GlassLock snap lid food containers; Wickman candles and accessories; hand painted lead free crystal stemware and carafes are offered by BlueJays Landing. USA shipping is included.
Hours of Operation
Mon: 09:00 AM to 06:00 PMTue: 09:00 AM to 06:00 PMWed: 09:00 AM to 06:00 PMThu: 09:00 AM to 06:00 PMFri: 09:00 AM to 06:00 PMSat: 10:00 AM to 03:00 PMRefund and Exchange Policy
Full refunds are made for unopened products returned within 15 days. A 15% restock fee is assessed on opened, but unused returns. Exchanges are credited at full purchase price for opened but unused goods. Returns are not accepted if product has been used and no reimbursement is made for return shipping charges.
Service Area
Continental USA, Alaska, Hawaii and US Territories
Industry Tips
Winterizing Your HomeLocationsX
2 Locations
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1487 Forest Hills Blvd
Bella Vista, AR 72715Directions
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PO Box 3368
Bella Vista, AR 72715-0368Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*BlueJays Landing is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.