BBB Accredited Business since 07/09/2008
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A BBB Accredited Business since 07/09/2008
BBB has determined that RKL Heating & Cooling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised RKL Heating & Cooling, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on RKL Heating & Cooling, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
This business was previously owned by Joe Cooper and called Joe Cooper Heating and Air.BBB file opened: 01/19/1996Business started: 01/01/1972New Owner Date: 12/01/2007
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Contractor's Licensing Board
4100 Richards Road
North Little Rock, AR 72117
HVAC Licensing Board
4815 West Markham Street
Little Rock, AR 72205
Type of Entity
Incorporated: February 2008, AR
Contact InformationPrincipal: Mr. Robert Langford (Owner)Customer Contact: Mrs. Karla Langford (Owner)
Number of Employees
Heating & Air Conditioning, Heating Contractors, Air Conditioning Contractors & Systems