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BBB Accredited Business since 04/01/2003

Olshan Foundation Solutions

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Phone: (501) 224-1933Fax: (501) 570-89485115 Young Road, Little RockAR 72209

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Description

Olshan offers foundation repair, crawl space repair, basement waterproofing, crawl space encapsulation, drainage and wall repair. Free, no-obligation estimates are performed by Certified Technicians. Available Lifetime Warranty. Easy Payment Options.

BBB Accreditation

A BBB Accredited Business since 04/01/2003

BBB has determined that Olshan Foundation Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Olshan Foundation Solutions' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

BBB serving Houston, TX maintains a report on this company's headquarters location. Please visit http://Houston.bbb.org for details or call (713) 868-9500.

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Industry Comparison| Chart

Foundation Repair & House Leveling, Foundation Contractors

Additional Information

top
BBB file opened: 04/14/2003Business started: 01/01/1933
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's Licensing Board
4100 Richards Road
North Little Rock, AR72117
(501) 372-4661
http://aclb.arkansas.gov

Contact Information
Principal: Mr. Shannon Kemp (General Manager)Mr. Brad Boren
Number of Employees

1

Business Category

Foundation Repair & House Leveling, Foundation Contractors

Products & Services

Foundation repair, waterproofing and drainage services offered. Repairs include Cable Lock ST Plus Hybrid Pilings, french drains, basement wall waterproofing, epoxy crack injection, carbon fiber strips, wall anchors, wall braces, sump pumps and more.

Industry Tips
Foundation Repair

Photos & Videos

Photographs

Select a thumbnail below to view the full-size image.

5 Photos

Map & Directions

Map & Directions

Address for Olshan Foundation Solutions

5115 Young Road

Little Rock, AR 72209

To | From

LocationsX

2 Locations

  • 5115 Young Road 

    Little Rock, AR 72209

  • HQ - 8400 N Sam Houston Pkwy W STE 200 

    Houston, TX 77064-3462(877) 465-7426
    (281) 664-8400
    (281) 664-8447

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Olshan Foundation Solutions is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including text of consumer complaints and business responses in BBB Business Reviews on July 1, 2013 for complaints filed on that date and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

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Industry Tips for Foundation Repair & House Leveling

Foundation Repair
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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.