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Health Fitness Depot

Address Unknown, Little RockAR 72211http://www.healthfitnessdepot.com

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BBB Accreditation

Health Fitness Depot is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

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Reason for Rating

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This business is not currently rated. BBB does not have sufficient information to issue a rating for this business.

As of April 8, 2011, the BBB of Arkansas has received several complaints from consumers who allege that they scammed by Health Fitness Depot.

The alleged scam is being perpetrated through the use of Craigslist advertisements for fitness equipment, particularly Sole Fitness Elliptical machines. Consumers who respond to the listings are directed use a GreenDot MoneyPak card to complete the purchase. After making payment using the MoneyPak card, the consumer is never again contacted regarding shipment of the product and is unable to make contact with the seller. Ultimately, the product is never shipped to the consumer and the consumer is scammed out of whatever amount of money he or she paid with the MoneyPak card.

The BBB has discovered that the website, www.healthfitnessdepot.com, is fraudulently registered to an Arkansas resident who has no connection to the company. The BBB has obtained further information indicating the scammer may have created another website, www.homegymclearance.com, to perpetrate the fraud. The second website is registered to a Montana resident. The BBB has been unable to confirm the legitimacy of the registration.

Consumers who have fallen victim to a Craigslist scam are advised to file complaints with their local BBB and Attorney General's offices, as well as the following agencies:

Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Phone: 877-382-4357
Website: www.ftc.gov

Internet Crime Complaint Center
Website: www.ic3.gov

Consumers who used a Green Dot card for the purchase are also strongly advised to contact Green Dot to determine whether the company can provide any relief or additional information about this scam. Green Dot's contact information is as follows:

Green Dot Customer Care
P.O. Box 1187
Monrovia, California 91017
Phone: 1-866-795-7597
E-mail: fraud@mygreendot.com
Website: www.greendot.com

Green Dot provides the following advice to consumers regarding use of the MoneyPak card:

"Treat your MoneyPak number just like cash. Only use MoneyPak with approved partners and companies you know and trust. Never give the number to a private individual or to pay for items purchased from classified ads. This product is not a bank account and funds are not insured. Once you give the number and the money is sent, Green Dot cannot provide refunds."

Victims of this scam are also encouraged to contact Craigslist:

Craigslist (craigslist.org) USA Corporate Office Headquarters HQ Address
1381 9th Ave.
San Francisco, CA 94122
Corporate Phone Number: 1-415-566-6394
Fax Number: 1-415-504-6394
Email Address: info@craigslist.org

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Health Fitness Depot

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 03/28/2011
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Business Category

Exercise Equipment & Machines - Sales

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.