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Find a Location

Walmart has 2952 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWalmart

    Discount Stores
    Multi Location Business

    Additional business information

    Pending Government Action:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    FTC

    The Federal Trade Commission on June 28, 2022 brought suit against Walmart alleging Walmart allowed its money transfer services to be used by fraudsters who scammed consumers out of money.  In its lawsuit, the FTC alleges that the company did not properly train its employees and failed to warn customers.  As of August 2, 2022, this action is still pending.

    See all additional business information

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 1,388 Customer Reviews

    Customer Complaints

    13,547 complaints closed in last 3 years

    4,328 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Walmart has 2952 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      702 SW 8th Street, M.S. 0705, Bentonville, AR 72716-6209
      BBB File Opened:
      8/2/1990
      Years in Business:
      64
      Business Started:
      1/1/1960
      Business Incorporated:
      3/31/1970
      Type of Entity:
      Corporation
      Alternate Business Name
      • Walmart.com
      • Wal-Mart Supercenters
      • Wal-Mart Stores, Inc.
      • Wal-Mart
      Contact Information

      Principal

      • Mr. Shawn Shearer, Operations Manager

      Customer Contact

      • Customer Service
      • Mr. Shawn Shearer, Operations Manager

      Customer Complaints

      13,547 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/15/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Here is my Walmart.com email is me@******.net phone ************ I have been a Walmart customer for over 16 years and a Walmart+ member since the service began. For some reason, around November 2023, My credit card to be used for Walmart+ membership changed from my **** platinum -***** to another card. For this reason, I haven't been receive **** credits since November 2023. I called in and requested a refund of the membership from Nov 2023 to April 2024. The agent said that he was able to refund for the last two months but will put in a request for the back office to refund for the remaining months. Can you please help with refunding my walmart+ membership fees not charged to -***** from Nov 2023 to April 2024? Thank you
      Read More

      Customer Reviews

      1,388 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kenneth R

      3 stars

      04/12/2024

      Yes, I have been charged for items not received on deliveries from Wal Mart on Signal Mountain Rd. All the meat, shrimp and scallops. Credit in process now. THX! Kenneth ******

      Local BBB

      BBB Serving Arkansas

      BBB Reports On

      BBB reports on known marketplace practices.

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