BBB Business Review
This Business is not BBB Accredited
Joe's Delivery
Find a LocationPhone: (501) 622-2596Fax: (501) 622-2596View Additional Phone Numbers295 Hershell Road, Hot Springs, AR 71913
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BBB Accreditation
Joe's Delivery is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Joe's Delivery's rating include:
- Failure to respond to one complaint filed against business.
- One complaint filed against business that was not resolved.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Delivery Issues | 1 |
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
U.S. Department of Transportation - FMCSA1200 New Jersey Avenue SE
Washington, DC20590
(202) 366-4000
http://www.fmcsa.dot.gov/
Arkansas Highway and Transportation Department
P.O. Box 2261
Little Rock, AR72203
(501) 569-2000
http://www.arkansashighways.com
Type of Entity
Sole Proprietor
Contact Information
Principal: Mr. Joseph R. Carver (Owner/Operator)Number of Employees
36
Business Category
Delivery Service, Movers, Furniture - Used
Products & Services
This company offers moving services, retail sales of used furniture and appliances, and delivery of furniture, appliances, and other goods.
Alternate Business Names
Joe's Quality Used Furniture & AppliancesIndustry Tips
Planning a Cost-Effective MoveRelocating Across State Lines? Know Your Rights and Responsibilities
Spot Delivery Complaints are on the Rise
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
LocationsX
2 Locations
204 Clairmont
Hot Springs, AR 71901Directions
295 Hershell Road
Hot Springs, AR 71913Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Joe's Delivery is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Delivery Service
Planning a Cost-Effective MoveRelocating Across State Lines? Know Your Rights and Responsibilities
Spot Delivery Complaints are on the Rise
Spotting Rogue Movers Before They Have Your Goods
Tips on Renting a Self-Storage Unit
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.