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Find a Location

River City Flooring, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • River City Flooring, Inc.

      9205 Maumelle Blvd Maumelle, AR 72113-6678

      BBB Accredited Business
    • River City Flooring, Inc.

      2125 Harkrider St Ste 4 Conway, AR 72032-2854

      BBB Accredited Business
    • River City Flooring, Inc.

      2740 Highway 62 E Mountain Home, AR 72653-9023

      BBB Accredited Business
    • River City Flooring, Inc.

      3128 E Nettleton Ave Jonesboro, AR 72401-5416

      BBB Accredited Business

    Business ProfileforRiver City Flooring, Inc.

    Flooring Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/28/2014

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers residential and commercial flooring services, tile, hardwood, carpet and remodeling.

    Business Details

    This is a multi-location business.

    Find a Location

    River City Flooring, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • River City Flooring, Inc.

        9205 Maumelle Blvd Maumelle, AR 72113-6678

        BBB Accredited Business
      • River City Flooring, Inc.

        2125 Harkrider St Ste 4 Conway, AR 72032-2854

        BBB Accredited Business
      • River City Flooring, Inc.

        2740 Highway 62 E Mountain Home, AR 72653-9023

        BBB Accredited Business
      • River City Flooring, Inc.

        3128 E Nettleton Ave Jonesboro, AR 72401-5416

        BBB Accredited Business
      Location of This Business
      9205 Maumelle Blvd, Maumelle, AR 72113-6678
      BBB File Opened:
      3/28/2007
      Years in Business:
      18
      Business Started:
      3/1/2006
      Business Incorporated:
      3/26/2009
      Accredited Since:
      8/28/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Terry Chatelain, President
      Contact Information

      Principal

      • Mr. Terry Chatelain, President

      Customer Contact

      • Mr. Terry Chatelain, President
      Additional Contact Information

      Fax Numbers

      • (501) 504-2332
        Other Fax

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/25/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      We are pleased with our flooring. However, they over estimated our flooring by 4 boxes. The workers took it upon themselves to take the flooring with them when they were done. Although we paid for the job and flooring in full. We have requested either our flooring we paid for back or a refund. The manager, Garrett in Jonesboro, has been contact by us numerous times to no avail. We will not recommend this company to anyone. Customer service is horrible to say the least.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donna R

      5 stars

      07/26/2021

      I have to say that River City Flooring DOES believe in making the customer happy. The company had installed flooring the middle of June and had done a great job. There were a few issues that I was not happy about. After reviewing my complaints, the owner of the company called me. He was polite and made me feel that I was important and that my complaint was somewhat justified. He adjusted my account and told me if I ever needed anything to just call. After the call, I felt important and felt that he appreciated my business. If you need flooring, please use River City Flooring. The installation and customer service was great. I am enjoying my new floors - thank you River City Flooring.

      Local BBB

      BBB Serving Arkansas

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