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Find a Location

Honda of Forrest City has 1 locations, listed below.

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    Business ProfileforHonda of Forrest City

    ATV

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4240 N Washington St, Forrest City, AR 72335-7672
    BBB File Opened:
    5/27/2004
    Years in Business:
    26
    Business Started:
    2/1/1998
    Business Started Locally:
    2/1/1998
    Business Incorporated:
    11/20/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Michael Hinkle, President
    Contact Information

    Principal

    • Mr. Jayke Hinkle, Owner

    Customer Contact

    • Mr. Michael Hinkle, President
    • Mrs. Brittney Hinkle, Office Manager
    • Mr. Jayke Hinkle, Owner
    Additional Contact Information

    Fax Numbers

    • (870) 633-0069
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    Purchased a 2020 Polaris Ranger XP1000 on June 12,2021, for the amount $27,000. The salesperson, ****** said the Polaris is new. I, ***** *****, said it's not new it has 190 miles on it. The salesperson, ****** said the Polaris was driven around at Sports Event sponsoring their company but it was not driven in the mud at the event. I had the Polaris a month and it started making a grinding noise. It was dropped off at, Honda of Forrest City, on July 23, 2021 and told Service Manager it needs to be driven 10 miles to hear noise. When we picked the Polaris up on August 6, 2021 we were told they couldn't find a noise but it had only been driven 2 miles. After it was taken home, I heard the grinding noise again that I had taken in for. I took the Polaris to my shop to change the oil and listen to pin point noise. This time it started making another noise. So, I dropped the under carriage to visibibly see anything. I found mud and rocks impacted under the shield. My employer witnessed the under carriage taken off and the mud and rocks impacted in it. The inside of the rims had grooves cut in them from the mud and rocks impacted in them. I took it back to the Honda of Forrest City, September 20, 2021, and they still have it as of this date November 17, 2021. I talked to the owner ,******* ******, and explained what I found and the grinding noise that still wasn't fixed. Mr ****** said ***** the salesperson should have told us the Polaris I just purchased was buried in the mud so bad tractors had to pull out at the sponsored event. I told Mr ****** if I had been told this before purchased I would have not purchased. Mr ****** said if we were not happy he would purchase back from me. Honda called November 16, 2021 and said it's ready after almost 2 months. I have paid $1000 for 2 months that I didn't have. I called Polaris Warranty and nothing was submitted on a grinding noise only on rear shock. Honda is saying it was and Polaris Warranty says it wasn't.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Arkansas

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