BBB Accredited Business since 07/16/2008
Phone: (501) 513-9400Fax: (501) 513-9084
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Complaint Breakdown by ResolutionAbout Complaint Details
|10/07/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to provide promised assistance or support for products or services
Complaint: I write this review after MULTIPLE product and extremely poor customer service issues with the HYLA systems of Conway Ark.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
|09/16/2013||Billing / Collection Issues | Read Complaint Details|
Complaint Category: None of the Above - Credit, Billing or Collection Complaint Issue
Complaint: the contract was 1.25% interest-when I got my 1st bill it was 17% interest
Business' Initial Response
Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
|03/31/2014||Problems with Product / Service|
Air Purifying & Cleaning Systems & Equipment, Vacuum Cleaning Systems, Air Pollution Control, Dust Collecting Systems, Air Balancing