BBB Business Review
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BBB Accredited Business since 06/10/2005
Mathis Heating & Cooling, Inc.
Find a LocationPhone: (501) 329-5874Fax: (501) 329-60231156 Mill St., Conway, AR 72032www.trustmathis.com
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Description
Heating, Cooling, and Custom Sheet Metal, 24-Hour Service, 100% Customer Service & Satisfaction, Locally Owned & Operated, Free Estimates on New Installations & Replacements, Amana offers heat & air equipment with lifetime compressor & heat exchange.
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BBB Accreditation
A BBB Accredited Business since 06/10/2005
BBB has determined that Mathis Heating & Cooling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Mathis Heating & Cooling, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractor's Licensing Board4100 Richards Road
North Little Rock, AR72117
(501) 372-4661
http://www.state.ar.us/clb/
HVAC Licensing Board
4815 West Markham Street
Little Rock, AR72205
(501) 661-2642
Type of Entity
Corporation
Incorporated: January 1994, AR
Contact Information
Principal: Mr. Todd Mathis (Vice President)Mr. Howard Hamilton (General Manager)Number of Employees
10
Business Category
Air Conditioning Contractors & Systems, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Repair, Sheet Metal Work, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Heating & Air Conditioning, Heating Contractors, Heat Pumps
Products & Services
24 hour service for heating & air conditioning repair, same day service, NATE certified technicians, standard and low leakage green duct systems, specializing in energy saving heat & air replacements, custom design & installation.
Hours of Operation
Mon: 07:30 AM to 04:30 PMTue: 07:30 AM to 04:30 PMWed: 07:30 AM to 04:30 PMThu: 07:30 AM to 04:30 PMFri: 07:30 AM to 04:30 PMService Area
Conway Area
Industry Tips
RemodelingAir Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Safety Considerations When Using Kerosene Heaters
LocationsX
2 Locations
-
1156 Mill St.
Conway, AR 72032Directions
-
PO Box 446
Conway, AR 72033-0446Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Arkansas. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Mathis Heating & Cooling, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Air Conditioning Contractors & Systems
RemodelingAir Conditioning Service and Maintenance
Dont Get Burned by Furnace Fraud
Fall Inspections Make for Warmer Winters
Heating Your Home
Home Contractors: Tip-offs to Potential Rip-offs
Safety Considerations When Using Kerosene Heaters
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.