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Better Business Bureau ®
Start With Trust®
The Texas Panhandle
Buyer Alert

Buyer Alert Low Ratings

Despite at least two requests in writing by the BBB, the following companies did not respond to a complaint or did not resolve a complaint during the period listed below. As a result they have received a rating of D or F.

The number to the right indicates the number of complaints closed during the month/year noted. BBB reports are current for the most recent three year period. Since BBB has not heard from the company regarding the complaint issues, we do not know if the customers' issues have been resolved.

The BBB will work with any company to improve customer relations and promote sound business ethics in our community. If any of the companies below responds to the complaint(s) presented to them that information will be reflected in the company's report. Our interest is to make the community a better place in which to do business, for all.

Before doing business with any company, check their BBB report. This list is not all inclusive as other companies may have unanswered or  unresolved complaints but may not have a D or an F rating due to the size of their business or other factors. BBB reports are subject to change daily. For updated reports click here.

August 2014

Ashley Furniture Homestore    
5220 S Western St  Amarillo, TX 79109
1   Unanswered   
1   Unresolved

Baymont Inn and Suites    
3411 I-40 W  Amarillo, TX 79109-1502
1   Unresolved   

Bell Resort Sales    
3440 Bell St  Amarillo, TX 79109-4142
1   Unpursuable   

Carnes & Company LLC    

120 Crockett St  Amarillo, TX 79106-8346

1 Serious Unanswered 

CEM Services, Inc    
1402 SW 15th Ave  Amarillo, TX 79102-2519
1   Unresolved        

Clarion Hotel    
1911 I-40 E  Amarillo, TX 79102-4403
1   Unanswered       

QUICK CELL & TABLE-Westgate Mall    
7701 W Interstate 40  Amarillo, TX 79121
1   Unanswered    

Ricky's Towing of Amarillo, LLC    
3710 Tradewind St  Amarillo, TX 79118
1   Unanswered       

Sundance Radiology, P.A.    
7806 Continental Pkwy  Amarillo, TX 79119-4992
1  Unpursuable   

USA Plumbing    
1804 Crestview Ave  Amarillo, TX 79124-2337
1   Unanswered   

July 2014

A & D Construction
Private Amarillo, TX 79101
1 Unanswered

 Amarillo Energy Savers
4535 Canyon Dr Amarillo, TX 79109
1 Unanswered

 Americas Best Value Inn & Suites-Airport
1803 S Lakeside Dr Amarillo, TX 79118-7305
2 Unresolved

 Area Movers
1501 W 9th Ave Amarillo, TX 79101-3045
1 Unanswered

 Bell Resort Sales
3440 Bell St Amarillo, TX 79109-4142
8 Unpursuable

 B & W Battery Company
1024 SW 3rd Ave Amarillo, TX 79106-8445
1 Unresolved

 Carrie's Cakes
2518 S Grand Amarillo, TX 79103
1 Unresolved

 Delivery Anything, Anywhere
unknown Amarillo, TX 79101
1 Unpursuable

 Five Mile Auto
14399 Highway 23 Booker, TX 79005
2 Unanswered

 FNL Photography Services Company
PO Box 50056 Amarillo, TX 79159-0056
1 Unanswered

 JHA Asphalt
Unknown Amarillo, TX 79101
1 Unpursuable

 JWJ Roofing & Construction
3978 Business Park Dr Amarillo, TX 79110-4232
1 Unanswered

 Keen Lawn & Landscape
PO Box 7551 Amarillo, TX 79114
1 Unresolved

 Lifetime Pro Roofing
112 SW 8th Ave Ste 301 Amarillo, TX 79101-2315
1 Unanswered

 Muzak Business Music
1012 W 10th Ave Amarillo, TX 79101-3113
1 Unresolved

 Pro Quality Painting
unknown Amarillo, TX 79109
1 Unpursuable

 Quail Creek Landscape
251 T Anchor Vw Canyon, TX 79015-5912
1 Unresolved

 Ranchers Pride
1703 SE 15th Ave Amarillo, TX 79102-4337
1 Unanswered

 SW & Company Remodeling Texas
108 Crockett St Amarillo, TX 79106-8346
1 Unanswered

 Texas Premier Home
9200 Clint Ave Amarillo, TX 79119-6220
1 Unanswered

 June 2014

Bragnitup Boutique
406 US Highway 60 STE 1 Panhandle, TX 79068
1 Unanswered

Built Wright Homes & Roofing Inc
2718 Duniven Cir Amarillo, TX 79109-1621
1 Unanswered

Elite Landscape
PO Box 4122 Amarillo, TX 79116-4122
1 Unanswered

Energy Bandits Spray Foam Insulation, Inc
1104 S Rosemont St Amarillo, TX 79106-5540
1 Unanswered

H & W Construction
207 N. Tyler Amarillo, TX 79101
2 Unanswered

Keen Lawn & Landscape
6412 Oakhurst Dr Amarillo, TX 79109-5112
1 Unanswered

Unipago
1000 E Amarillo Blvd Amarillo, TX 79107-8415
1 Unanswered

Xpert Fence
PO Box 21124 Amarillo, TX 79114-3124
2 Unanswered

May 2014

A & D Construction

Private Amarillo, TX 79101
2 Unanswered

The Burger Bar
614 South Polk Amarillo, TX 79101
1 Resolved
1 Unanswered

Homestead Integrity LLC
4225 Camp Ln Amarillo, TX 79110-4105
1 Resolved
6 Unanswered

Keen Lawn & Landscape
6412 Oakhurst Dr Amarillo, TX 79109-5112
1 Unanswered

Mancha Builders
8300 Foxtail St Amarillo, TX 79118-6114
1 Unresolved

Marshall Roofing & Construction
3794 Business Park Dr Amarillo, TX 79110-4230
2 Unanswered

Shane's Innovations and Renovations
PO Box 50661 Amarillo, TX 79159
3 Unresolved

April 2014

Big State Remodeling, LTD

2800 Hobbs Amarillo, TX 79109-3011
10 Unanswered complaints
3 Unresolved complaints
1 Delayed Resolution
4 Unpursueable
3 Administratively Judged Resolved 
3 Letter of Experience 
5 Assumed Resolved
1 Invalid
1 Beyond Purview

Casey Carpet One- Floor & Home, LLC
3500 I-40 W, Amarillo, TX 79102-2111
1 Unresolved complaint -

Creative Tree Service
6102 Landon Dr, Amarillo, TX 79119-6550
1 Resolved
2 Unanswered

Five Mile Auto
14399 Highway 23, Booker, TX 79005
1 Unanswered

Homestead Integrity LLC
4225 Camp Ln, Amarillo, TX 79110-4105
1 Resolved
5 Unanswered

National Insurance Training Academy
4549 S Western St, Amarillo, TX 79109-6022
1 Unanswered
1 Unpursuable

Sanchez Remodeling & Roofing
701 2nd Pl, Dumas, TX 79029-4026
2 Unanswered

Sixth Avenue Antique Mall
2715 W 6th Ave, Amarillo, TX 79106-8951
1 Unresolved

Spoil U Photography
2609 S Harrison St, Amarillo, TX 79109-2513
1 Unresolved

Tina's Fabric & Sewing Center
2301 Christine St Pampa, TX 79065-3032
1 Resolved
1 Unresolved
1 Unanswered
2 Unpursuable
1 Unpursuable
1 Letter of Experience

West Texas Photography
7701 W Interstate 40, Amarillo, TX 79121
1 Unanswered

March 2014 

Americas Best Value Inn & Suites-Airport
1803 S Lakeside DR, Amarillo, TX 79118
1 Unanswered

Big State Remodeling, LTD
2800 Hobbs Amarillo, TX 79109-3011
1 Unpursueable

Castle Rock Builders
PO Box 51318 Amarillo, TX 79159
1 Unresolved

Holman Paint & Body
4203 I-40 E, Amarillo, TX 79104
1 Unpursueable

Marshall Roofing & Construction
3794 Business Park Dr Amarillo, TX 79110
1 Unanswered

February 2014

A&A Concrete & Skid Loader Service
2005 SE 36 Ave
Amarillo, TX 79118
1 Unanswered

Americas Best Value Inn & Suites
1803 S Lakeside Dr.
Amarillo, TX 79118
1 Unanswered

Ashley Furniture Homestore
5220 S Western St
Amarillo, TX 79109
1 Unresolved

Big State Remodeling, LTD.
2800 Hobbs
Amarillo, TX 79109
7 Unanswered complaint; 1 unresolved; 2 unpursueable

Bio-Klenz LLC
4014 Business Park Dr
Amarillo, TX 79110
1 Unanswered

Blue Sky
4201 W Interstate 40
Amarillo, TX 79106
1 Unanswered

Bulldog Carpet Cleaning
423 W 10th St
Borger, TX 79007
1 Serious Unanswered

Children's Circle of Friends
3510 Bowie
Amarillo, TX 79109
1 Unanswered

Gary Hedgecoke and Associates
2710 Civic Cir Ste 11
Amarillo, TX 79109
1 Unanswered

National Insurance Training Academy
4549 S Western St
Amarillo, TX 79109
1 Unanswered

Ranchers Pride
1703 SE 15th Ave
Amarillo, TX 79102
1 Unanswered

January 2014

All Star Heat and Air
2700 Pawnee Dr
Amarillo, TX 79109
1 Unanswered complaint

Amarillo Heart Group
1901 Port Ln
Amarillo, TX 79106
1 Unanswered complaint

Amarillos Best Yard and Tree Service
Unknown
1 Unanswered complaint

Big State Remodeling, LTD.
2800 Hobbs
Amarillo, TX 79109
1 Unanswered complaint

Bugg's Creations
2623 Paramount
Amarillo, TX 79109
1 Serious unanswered complaint

Fenton Motors
123 North Hobart
Pampa, TX 79066
1 Unanswered complaint

Forward Hotel & Development, LLC
1803 Lakeside Dr
Amarillo, TX 79118
1 Unanswered complaint

Herff Jones
1428 Hillcrest Dr,
Canyon, TX 79015
1 Unanswered complaint

Nistler's Lawn & Landscape
11701 Truman St,
Amarillo, TX 79118
1 Unresolved complaint

Singer Texas
PO Box 233,
Pampa, TX 79066
1 Unpursueable complaint

Stonegate Apartments
6400 Bell St,
Amarillo, TX 79109
1 Unresolved complaint

The Cheshire Cat
3733 Clearwell St,
Amarillo, TX 79109
1 Unpursueable complaint

December 2013

Area Movers
1501 W 9th Ave,
Amarillo, TX 79101-
1 Unanswered complaint

Auto Trim Design Net
5905 Canyon Dr
Amarillo, TX 79110
1 Unresolved complaint

Big State Remodeling, LTD
2800 Hobbs
Amarillo, TX 79109-3011
2 Unanswered complaint

Biomedical Services
7407 Imperial Dr
Amarillo, TX 79121-1429
1 Unanswered complaint

Cable One
201 E 10th St
Borger, TX 79007
2 Unanswered

Car Mart
1204 S Grand St
Amarillo, TX 79104
1 Unanswered

Children’s Place
7701 West I-40 Suite 536
Amarillo, TX 79121
1 Unanswered

Consignment Gallery
3313 Wimberly Rd
Amarillo, TX 79109
1 Unanswered

Creative Tree Service
4709 Journey St
Amarillo, TX 79110
1 Unanswered

DJ West Entertainment
Facebook
Amarillo, TX
1 Unpursueable

Fig ? 3 Crane Consulting Service & Inspections
217 Cottonwood St
Borger, TX 79007
1 Unanswered

Griego Construction Services
1304 N Johnson St
Amarillo, TX 79107
1 Unanswered

H & S Autos
11505 I-40W
Amarillo, TX 79124
1 Unresolved

H & W Construction
207 N Tyler
Amarillo, TX 79101
1 Unanswered

Harris Insurance Agency
1220 S Georgia Ste F
Amarillo, TX 79102
1 Unanswered

Shane’s Innovations and Renovations
PO Box 50661
Amarillo, TX 79159
2 Unresolved

The Cheshire Cat
2623 Paramount Blvd Ste 1
Amarillo, TX 79109
3 Serious Unanswered

Wellington Room
505 S Tennessee St
Amarillo, TX 79106
1 Unanswered

November 2013

Amarillo Building & Construction
3312 Ault Dr
Amarillo, TX 79121
1 Unanswered

Candour Construction
3410 S Van Buren St.
Amarillo, TX 79109
1 Unanswered

H & M Plumbing
1022 Martin Rd
Amarillo, TX 79107-6850
1 Unresolved

Jenkins Doors & Windows
820 SW 6th Ave
Amarillo, TX 79101
1 Unanswered

KB Recycling
5772 Canyon Dr
Amarillo, TX 79109-6356
1 Unanswered

Panhandle Remodeling, Inc.
14501 IH-27
Amarillo, TX 79119
1 Unresolved

Rainbow Sprinkler Repair
Private Amarillo, TX 79101
1 Unanswered

Wade Gordon Hair Salon
7701 West I-40 Suite 524
Amarillo, TX 79121
1 Unanswered

October 2013

Area Movers
1501 W 9th Ave
Amarillo, TX 79101
1 unanswered

Big State Remodeling
2800 Hobbs
Amarillo, TX 79109
2 unresolved

Century 21
4108 W 45th Ave
Amarillo, TX 79109
1 unanswered

Family Choice Rentals
3300 East I-40
Amarillo, TX 79103
1 unanswered

Farmers Brothers Company, Inc.
2100 SE 10th
Amarillo, TX 79102
1 unanswered

HC Investments
1223 N Hobart
Pampa TX 79065
1 Unanswered

Helping Hands Handy Man Service
5126 Leland Dr
Amarillo, TX 79110
1 unanswered

Homestead Integrity LLC
PO Box 20356
Amarillo, TX 79114
2 unanswered

Lane Bryant/Woman Within
3350 Soncy
Amarillo, TX 79121
1 unanswered

Matt Evans Turf Management Specialist
7106 Voyager Trl
Amarillo, TX 79118
1 unanswered

One Touch Roofing
2505 Redondo
Amarillo, TX 79107
1 unresolved

Panhandle Road & Field Services, Corp.
3850 Highway 70
Clarendon, TX 79226-3802
1 unanswered

R&R
233 Willowcreek Rd
Fritch, TX 79036
1 unanswered

R Kross Designs
PO Box 236
Wildorado, TX 79098
1 Unanswered

Red Raider Moving
200 N Lincoln St
Amarillo, TX 79107
2 unresolved

WDB Equipment
4410 Van Winkle Dr
Amarillo, TX 79121
1 unanswered

West Texas Portraits 
908 N Fillmore St
Amarillo, TX 79107
1 unanswered

September 2013

A & D Construction
8309 Alexandria
Amarillo, TX 79118
1 unanswered

Bill Cody Painting
PO Box 3992
Amarillo, TX 79116-3992
1 unanswered

Bio-Klenz LLC
4014 Business Park Dr.
Amarillo, TX 79110-4223
1 unanswered

Cactus Construction
301 S Birge Ave
Dumas, TX 79029-3723
3 unanswered

Econo Lodge
123 Liberal St
Dalhart, TX 79022-2732
1 unanswered

Homes By Calloway, LLC
1100 W 1st Ave
Amarillo, TX 79106-8400
8 unanswered

Homestead Integrity LLC
PO Box 20356
Amarillo, TX 79114-2356
1 unanswered

Lakeview Apartments
1600 Dale St
Amarillo, TX 79107-6823
1 unresolved

Paramount Terrace Apartments
4210 Paramount Blvd.
Amarillo, TX 79109
1 unanswered

Pratt Plumbing Heating & Air Conditioning
3502 SE 11th Ave
Amarillo, TX 79104
1 unresolved

Primesource Mortgage
5410 Bell St Ste 217-A
Amarillo, TX 79109
1 unresolved

Stubblefield’s Rugs and Remnants
3900 Canyon Dr
Amarillo, TX 79109-4933
1 unresolved

U S Seamless Gutters, LLC
12300 Bell St
Amarillo, TX 79118-3184
1 unanswered