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Ranchers Pride

Phone: (855) 888-5982

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Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints3

Complaint Breakdown by Resolution

Complaint Resolution Log (3)
02/28/2014Delivery Issues | Read Complaint Details
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Complaint
Salesman for ranchers pride solicited my home on 1/31/2014 and talked my wife into letting him in to show her their product(frozen chicken, steak, pork). As I entered the home I saw what he was selling and told him in a stern voice I was not interested or happy that he talked his way into my home I saw his boxes of product and went over to carry them back out to his vehicle and noticed that they were empty, I asked him why they were empty and he explained he wanted to show my wife that the product would fit in our freezer. I was angry and told him to pack it up and take it with and he quickly left with the cash my wife had on counter($550.00) which I noticed was gone after he took off out the door. My wife went out to his vehicle and told him to get his stuff and **** told her it was guaranteed to call the office and they will make arrangements to pick it up if she doesn't want it or is dissatisfied. I called their office immediately and got ahold of *****(the boss/local owner) he said he would talk to ****(rep)and hung the phone up on her. I talked to ***** on Monday after leaving several messages and he said he would resolve the issue after I send in receipt which I did and still have yet to get someone too pick up product and bring our money/cash back. Product has not been used and is still where he left it ,in our freezer. We kept his boxes so they can pick the product up.
Product_Or_Service: 3 boxes of meat
Order_Number: receipt
Account_Number: Receipt only

Desired Settlement
ranchers pride needs Pick up product or I can deliver however I want my refund in cash or cashiers check like the salesman took.

04/21/2015Problems with Product / Service
07/07/2014Problems with Product / Service

Industry Comparison| Chart

Door-to-Door Sales - Meat, Frozen Foods - Retail

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.