Get To Know Us

For over 100 years, BBB has helped consumers and businesses make smarter decisions.

For over 100 years, BBB has helped people make smarter decisions and is evolving to meet fast changing marketplace needs. BBB offers its national and local consumer services online and in person. Through our efforts, BBB helps millions of people each year.


BBB’s mission is to be the leader in advancing marketplace trust.

BBB's vision is an ethical marketplace where buyers and sellers can trust each other.

Does BBB report only on accredited businesses?

What is BBB’s Rating System?

How do I file a complaint?

What do BBBs do besides resolve customer complaints?