The goal of arbitration is to resolve business/consumer disputes quickly and economically as an alternative to the court system. Accordingly, arbitrating is a professional activity requiring excellent written, verbal, listening, fact-finding and logical reasoning skills. Attorneys or individuals with prior arbitration experience in another forum are eligible to serve as BBB arbitrators upon completion of BBB training.
Arbitrator Training Information
BBB dispute resolution training programs are developed and conducted by staff trainers who have extensive experience in dispute resolution and are active in the field. If you meet the requirements and would like to become an arbitrator, please fill out the on-line application.
If you are a trained mediator and would like to volunteer for your BBB, please contact it directly to determine whether it offers mediation services, and to get more information about any specific training requirements. You may look up your BBB by clicking here. The Council of Better Business Bureaus does not maintain a national roster of mediators and does not have mediation cases for volunteer mediators.
For a calendar of arbitrator trainings currently scheduled for BBB AUTO LINE click here.