BBB Accredited Business since
Phone: (503) 922-1150 2310 NE Broadway St, Portland, OR 97232
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This company offers retail knitting and craft supplies, classes, and tea.
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A BBB Accredited Business since
BBB has determined that Twisted LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Twisted LLC include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Emily Williams, Member
Yarn - Retail Coffee & Tea Craft Instruction Craft Supplies Knitting Instruction
Products & Services
Twisted LLC sells the following brand(s): Addi Needles, Berroco, Blue Moon Fiber Arts, Brown Sheep Company, Elemental Affects, Elsebeth Lavold, Fancy Tiger Crafts, Freia Fine Handpaints, Hazel Knits, HiKoo, HiyaHiya Needles, Imperial Yarn, Knitted Wit, Lang Yarns, Lilliput Yarn, Madelinetosh, Malabrigo, Quince & Co, Republic of Wool, Signature Needles, Swans Island, Twine.
Twisted LLC offers the following product(s): Crochet Hooks, Knitting & Crochet Classes, Knitting & Crochet Notions, Knitting & Crochet Patterns, Knitting Needles, Needle Felting Supplies, Roving, Spinning Supplies, Spinning Wheels, Weaving Looms, Yarn
Method(s) of PaymentVisa, MasterCard, Discover, American Express, ApplePay
Refund and Exchange Policy
No returns on clearance items, books, patterns, magazines, needles, hooks, wound yarn or used / opened items. Other items in new condition may be exchanged for store credit only within 60 days with a receipt. The returns policy is posted by each register and is printed on every receipt. The reason for our policy is to make sure everyone is buying the highest quality new product (i.e. not used). Customers may also “test drive” needles in store if they aren’t sure they will like that particular brand/style.
Classes: Students who cancel at least a full week before the class starts will receive store credit for their payment. Students who cancel less than a week before the class (or who no-show) will not receive a refund or substitution.