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This company offers a full-service e-commerce provider, Web design, video design, TV commerce, SEO and SEM.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Visible.net include:
- Failure to respond to 2 complaint(s) filed against business
- 2 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
- BBB concerns with the industry in which this business operates
Factors that raised the rating for Visible.net include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||15|
Additional Complaint Information
On June 5, 2013, BBB recognized a pattern of complaints from consumers regarding sales practice issues. Consumers allege Visible.net solicits them over the phone for an income opportunity. Consumers claim the company offers to build them a ?website that will generate income, and consumers must pay upfront fees ranging from $500 to $11,249. However, consumers claim they do not generate any income from the website, contrary to what the company promised.
On October 17, 1014, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Glenn Jones, President Mr. Leif Alexander, Vice President Mr. Gilbert Walker, Chairman
Work-At-Home Companies Business Opportunity Companies Search Engine Optimization Services Internet Marketing Services Web Design Internet - Web Hosting
Alternate Business NamesCaptures Captures.com Captures.com Inc Visible Visible.net Inc
According to Washington Secretary of State, Vicki Anderson and Leif Alexander are principals of several companies. Separate BBB Business Reviews are available for these companies.
Kreative LLC: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/brand-development/kreative-llc-22943348
Warhead Inc: http://www.bbb.org/alaskaoregonwesternwashington/business-reviews/search-engine-optimization-services/warhead-inc-22943793