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          Find a Location

          Dr Martens Air Wair U S A has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Dr Martens Air Wair U S A

              10 NW 10th Ave Portland, OR 97209

            • Dr Martens Air Wair U S A

              PO Box 29017 Portland, OR 97296-9017

            • Dr Martens Air Wair U S A

              2 NW 10th Ave Portland, OR 97209-3106

            • Dr Martens Air Wair U S A

              3627 N Anchor St Portland, OR 97217-7660

            • Dr Martens Air Wair U S A

              1509 2nd Ave Seattle, WA 98101-1507

            Business ProfileDr Martens Air Wair U S A

            Retail Shoes
            Multi Location Business

            Contact Information

            10 NW 10th Ave

            Portland, OR 97209

            Visit Website
            (503) 222-6300

            Customer Reviews

            1.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            42 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company is a manufacturrer and wholesale distributor of footwear.

            Business Details

            This is a multi-location business.

            Find a Location

            Dr Martens Air Wair U S A has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Dr Martens Air Wair U S A

                10 NW 10th Ave Portland, OR 97209

              • Dr Martens Air Wair U S A

                PO Box 29017 Portland, OR 97296-9017

              • Dr Martens Air Wair U S A

                2 NW 10th Ave Portland, OR 97209-3106

              • Dr Martens Air Wair U S A

                3627 N Anchor St Portland, OR 97217-7660

              • Dr Martens Air Wair U S A

                1509 2nd Ave Seattle, WA 98101-1507

              Location of This Business
              10 NW 10th Ave, Portland, OR 97209
              BBB File Opened:
              10/10/1998
              Years in Business:
              27
              Business Started:
              11/1/1996
              Business Started Locally:
              11/1/1996
              Alternate Business Name
              • Dr Martins U S A
              • Air Wair
              • Dr Martens
              • Dr Martens Airwair Usa
              Business Management
              • Mr. Mike Vincent, Vice President of Operations
              • Teresa Roehr, Manager
              • Ms. Heather Wordell, Supervisor
              Contact Information

              Principal

              • Mr. Mike Vincent, Vice President of Operations

              Customer Contact

              • Mr. Mike Vincent, Vice President of Operations
              • Ms. Heather Wordell, Supervisor
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              42 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/15/2024

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              I purchase 5 shoes/boots (order number 80087810)on December 27 2023 for a late Christmas present for my friends as a secret present the amount of order was $936.38. Once they got here I gifted them the shoes and none of the shoes fit any of my friends sadly and I had to return them back to ***************, the order got delivered back to them on the 11th of January. So I called them 2 weeks after they got the package back because thats enough time for them to processes the refund but they didnt. So on the tracking the items got back to them on the 11th and 6 days laters they decided to throw away the package because thats what *** tracking says ( tracking number 1Z6R94189010879930) they told me they would refund me a week after they just wanted to contact *** and then email me with a refund update. So its been a month already and still no refund as of today Feb 15 2024, I havent received any update about anything. Just want my money back and buy them in a store since it a headache online with returns.
              Read More
              Read 41 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Hermi M

              02/01/2024

              This vendor will not refund you even if they received the return, their website is misleading because it states that once they receive the returned merchandise the customer will get a refund after 7 business days. My seven days of waiting passed by and I still did not get a refund, I have to search for a customer service number and the person I taled to on the phone started a refund request only after I called. The merchant has my money and the returned item, this is looking like a scam and deceptive and unprofessional business practice. I don't recommend purchasing from this business.
              Read 6 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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