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Find a Location

PureSpace has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PureSpace

      4430 NE 148th Ave Portland, OR 97230-4309

      BBB Accredited Business

    Business ProfileforPureSpace

    Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/15/2011

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    PureSpace offers water damage restoration, mold prevention, remediation and removal services. 

    Products & Services

    Water Damage Restoration

    Business Details

    Location of This Business
    4430 NE 148th Ave, Portland, OR 97230-4309
    BBB File Opened:
    8/25/2011
    Years in Business:
    13
    Business Started:
    9/1/2010
    Business Started Locally:
    9/1/2010
    Accredited Since:
    9/15/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Alternate Business Name
    • Global Prevention Services
    • Black Buck Enterprises LLC
    Business Management
    • Mr. Matthew Ballou, Member
    Contact Information

    Principal

    • Mr. Matthew Ballou, Member

    Customer Contact

    • Mr. Matthew Ballou, Member
    Additional Contact Information

    Fax Numbers

    • (503) 719-6854
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: House flooded? Have mold? Follow these tips

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In May 2023 I contracted with PureSpace to remediate my basement in accordance with an inspection report prepared by KesterClear Inspection of *******. The protocol stated that the work would "be isolated with the use of containment barriers. Negative air should be established with the use of HEPA filter negative air machines. All air should be vented to the outdoors through the closest window/door possible". The area was contained but the air was not vented outside. Per the owner, *********************, the air was vented to the room next to the one in question. I am unable to verify where the air was vented as the space was contained and I was not able to ******* , only that it was not vented to the outside, as per industry standard. I asked *********************** of ****** Clear to speak to **************** on my behalf. This is his response, "I spoke with ****. The exhaust was to the adjacent room as you described, and this was acknowledged as a mistake by the field team. He informed me that the room that was exhausted into was then cleaned and did pass PRV testing. I'll be very surprised to hear that they are stating anything to the contrary that it was a mistake that would not be done in the future. The standard for ****, the overall industry, and PureSpace is to exhaust to the exterior of the house. If you decide to contract with them in the future, I have a high level of confidence that this will be done without question."The issue now is that the remediation of the basement did not pass and will need further work to do so.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

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